{"title":"Surveys assessing sports services and municipal governance","authors":"J. Bosch, Laureà Fanega, Jaume García, Núria Hernández, X. Moya, Carles Murillo","doi":"10.17979/ejge.2020.9.2.5949","DOIUrl":null,"url":null,"abstract":"This study aims to investigate the social importance of sport in L’Hospitalet de Llobregat. As an instrument for social cohesion and integration, sport has become a very important part of municipal activity. We use two surveys: the Baròmetre, which gathers opinion about municipal services; and satisfaction surveys completed by the users of sports facilities. The sports offer (6.5) receives a better rating than overall municipal management (5.9), and counts for 20.4% of the global assessment of the municipal management. Satisfaction with facilities is 7.3 out of 10, while price receives the lowest mark. Detailed analysis of satisfaction surveys conducted among the population can help the municipal management of sports facilities. Policies that focus only on prices are unlikely to be as effective at improving members’ perception of sports facilities as those that also take other aspects into account.","PeriodicalId":37945,"journal":{"name":"European Journal of Government and Economics","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2020-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"European Journal of Government and Economics","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.17979/ejge.2020.9.2.5949","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Social Sciences","Score":null,"Total":0}
引用次数: 0
Abstract
This study aims to investigate the social importance of sport in L’Hospitalet de Llobregat. As an instrument for social cohesion and integration, sport has become a very important part of municipal activity. We use two surveys: the Baròmetre, which gathers opinion about municipal services; and satisfaction surveys completed by the users of sports facilities. The sports offer (6.5) receives a better rating than overall municipal management (5.9), and counts for 20.4% of the global assessment of the municipal management. Satisfaction with facilities is 7.3 out of 10, while price receives the lowest mark. Detailed analysis of satisfaction surveys conducted among the population can help the municipal management of sports facilities. Policies that focus only on prices are unlikely to be as effective at improving members’ perception of sports facilities as those that also take other aspects into account.
本研究旨在探讨体育在L 'Hospitalet de Llobregat的社会重要性。体育作为社会凝聚力和融合的工具,已成为市政活动的重要组成部分。我们使用了两个调查:Baròmetre,收集关于市政服务的意见;以及由体育设施使用者完成的满意度调查。体育服务(6.5分)比整体市政管理(5.9分)得到更好的评价,占市政管理全球评价的20.4%。对设施的满意度为7.3分(满分为10分),而价格则是最低分。在人群中进行的满意度调查的详细分析可以帮助市政管理体育设施。在改善会员对体育设施的看法方面,只关注价格的政策不太可能像考虑其他方面的政策那样有效。
期刊介绍:
The European Journal of Government and Economics (EJGE) is an international academic journal for peer reviewed research on all aspects of government and economics. EJGE is particularly interested in current issues regarding the interrelationship between the fields of government and economics, from the influence of government on the economy (economic policy) to economic explanations of government (public choice). It is also particularly interested in questions directly or indirectly related to Europe.