Based on outcomes? Challenges and (missed) opportunities of measuring social outcomes in outcome-based contracting

IF 2.3 3区管理学 Q2 PUBLIC ADMINISTRATION

International Public Management Journal Pub Date : 2022-06-02 DOI:10.1080/10967494.2022.2077490

Benedetta De Pieri, Veronica Chiodo, Francesco Gerli

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引用次数: 2

Abstract

Abstract Although outcome measurement is a key element of outcome-based contracting, the main challenges related to the measurement processes in these programs are still under-investigated. To fill this gap, this article examinates the challenges and opportunities of measuring social outcomes in outcome-based contracting, focusing particularly on three main areas: the design of measurement processes; the definition of outcomes, metrics, and targets; and the practical implications of the measurement processes. The analysis focuses on four case studies in the UK. Regarding the measurement of payment outcomes, our results bring into question the viability of outcome-based contracting for providing evidence that can inform policymaking. However, the results highlight the opportunities emerging from the measurement of outcomes not related to the payment mechanism and from involving different stakeholders in the measurement process. Finally, we discuss future research on the influence of governance and bargaining power on the measurement of outcome-based contracting.

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基于结果?在基于结果的契约中衡量社会结果的挑战和(错过的)机会

摘要尽管成果测量是基于成果的合同的关键要素，但这些项目中与测量过程相关的主要挑战仍在调查中。为了填补这一空白，本文考察了在基于结果的契约中衡量社会结果的挑战和机遇，特别关注三个主要领域：衡量过程的设计；结果、指标和目标的定义；以及测量过程的实际意义。该分析侧重于英国的四个案例研究。关于支付结果的衡量，我们的研究结果对基于结果的合同提供证据以告知决策的可行性提出了质疑。然而，研究结果强调了与支付机制无关的成果计量以及不同利益攸关方参与计量过程所带来的机遇。最后，我们讨论了未来关于治理和议价能力对基于结果的契约衡量的影响的研究。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Public Management Journal PUBLIC ADMINISTRATION-

CiteScore

5.30

自引率

11.50%

发文量

期刊介绍： The International Public Management Journal (IPMJ) publishes high-quality empirical and theoretical work on managing large organizations, particularly public organizations. IPMJ features work from scholars around the world who conduct research in the areas of public management and government reform, comparative public administration, organizational theory, and organizational behavior. IPMJ seeks to provide a bridge between those conducting research on public management and public administration on the one hand, and those working in the areas of organizational behavior and organization theory on the other. IPMJ intends to stimulate and reflect the academic interests of an international constituency of readers and scholars.