Implementing the care aims approach in children's services: a quality improvement pilot study

Q4 Medicine

British Journal of Health Care Management Pub Date : 2022-07-02 DOI:10.12968/bjhc.2020.0183

S. Griffiths, Philippa Large, T. Lewis, Angharad Smiriglia, Chantal Thomas, Karen Thomas, Sally Waters-Foster, Lynne Watkins, Sian Willard, Sharon J. Williams

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引用次数: 0

Abstract

Care aims is a population-based, person-centred approach which provides a strategy encompassing the management of a service, informing the population, empowering the workforce around the service user and supporting the person and their family to manage their own lives wherever possible. This pilot study implemented the care aims framework into children's services using quality improvement methods. An audit of baseline data identified the referral process as an area for improvement in the service. Quality improvement techniques were used to design and test small cycles of change. The results of the audit showed up to 25% of ‘requests for help’ received from various referrers were not appropriate for several reasons, including old forms and incomplete information. Five tests of change were implemented, which had a mixed impact. This pilot study can help other multidisciplinary teams who are implementing the care aims approach and looking to improve their referral processes in order to improve access to care.

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在儿童服务中实施照顾目标方法：一项质量改进试点研究

护理目标是一种以人群为基础、以人为中心的方法，它提供了一种战略，包括服务管理、向人群提供信息、增强服务用户周围工作人员的能力，并尽可能支持个人及其家庭管理自己的生活。这项试点研究使用质量改进方法将护理目标框架落实到儿童服务中。对基线数据的审计表明，转诊过程是该服务有待改进的领域。质量改进技术被用于设计和测试小的变化周期。审计结果显示，由于各种原因，包括表格陈旧和信息不完整，从各种推荐人那里收到的“帮助请求”中有多达25%是不合适的。实施了五项变革测试，其影响好坏参半。这项试点研究可以帮助其他多学科团队，他们正在实施护理目标方法，并希望改善他们的转诊过程，以改善获得护理的机会。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

British Journal of Health Care Management Medicine-Health Policy

CiteScore

1.10

自引率

0.00%

发文量

期刊介绍： British Journal of Healthcare Management (BJHCM) is the independent monthly journal which is essential reading for all health service managers, policymakers, influencers and commentators. Launched in 1995, BJHCM mixes peer-reviewed management articles with interviews, analysis and comment to bring you a sharp, topical and valuable insight into what"s happening in and around the NHS. To reflect the way that the NHS is changing, the journal has recently received a major face-lift and several new features now appear alongside BJHCM"s excellent state-of-the-art review articles and celebrated columnists.