“You cannot pour from an empty cup!”: child well-being service providers’ and policymakers’ professional supervision, coping and well-being during COVID-19

IF 1.6 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH
D. Karadzhov, Jennifer Davidson, Graham Wilson
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引用次数: 1

Abstract

Purpose This paper aims to present findings from 440 responses regarding the experiences of supervision, coping and well-being of 83 service providers and policymakers from eight countries working to support children’s well-being during the COVID-19 pandemic. Design/methodology/approach A smartphone survey hosted on a custom-built app was used. The data were analysed using qualitative content analysis. The data were gathered in the last quarter of 2020. Findings While most respondents described the supervision they received as “useful” – both personally and professionally – and reported several characteristics of effective supervision practices, concerns about not receiving optimal support were also voiced. Respondents shared a range of stress management and other self-care practices they used but also revealed their difficulties optimally managing the stresses and anxieties during the COVID-19 pandemic. As a result, some respondents shared they were feeling helpless, unmotivated and unproductive. Yet, overall, responses were imbued with messages about hope, perseverance and self-compassion. Originality/value Using a bespoke smartphone app, rich and intimate insights were generated in real time from a wide range of professionals across high- and low- and middle-income countries – indicating the need to better support their well-being and service delivery.
“你不能从空杯子里倒!”:儿童福利服务提供商和政策制定者在新冠肺炎期间的专业监督、应对和福利
目的本文旨在介绍来自8个国家的83名服务提供者和政策制定者在新冠肺炎大流行期间支持儿童福祉的监督、应对和福祉方面的440份答复的结果。设计/方法/方法使用了在定制应用程序上进行的智能手机调查。数据采用定性内容分析法进行分析。这些数据是在2020年最后一个季度收集的。调查发现,尽管大多数受访者将他们接受的监督描述为“有用的”——无论是个人还是职业——并报告了有效监督实践的几个特征,但也有人对得不到最佳支持表示担忧。受访者分享了他们使用的一系列压力管理和其他自我护理实践,但也揭示了他们在新冠肺炎大流行期间难以最佳管理压力和焦虑。因此,一些受访者表示,他们感到无助、没有动力、没有生产力。然而,总的来说,人们的反应充满了希望、毅力和自我同情的信息。独创性/价值使用定制的智能手机应用程序,高收入、低收入和中等收入国家的广泛专业人士实时产生了丰富而亲密的见解,这表明需要更好地支持他们的福祉和服务提供。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Journal of Public Mental Health
Journal of Public Mental Health PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-
CiteScore
2.40
自引率
7.10%
发文量
32
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