A decade of proxy internet use: The changing role of socio-demographics and family support in nonusers’ indirect internet access to online services

IF 3 3区管理学 Q1 COMMUNICATION

Information Society Pub Date : 2022-08-15 DOI:10.1080/01972243.2022.2080782

Darja Grošelj, Bianca C. Reisdorf, V. Dolničar, A. Petrovčič

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引用次数: 4

Abstract

Abstract Internet nonuse persists among the most excluded groups of people, particularly among aging and low-educated populations. Proxy internet use (PIU), where nonusers ask internet users to do things online for them, helps nonusers mitigate their exclusion from the digital realm. This study examines the changing factors that shape PIU activation. Specifically, it focuses on the changing role of socio-demographics and family support in internet nonusers’ access to online services by comparing factors engendering active engagement in PIU in 2009 and 2018. The results from multivariate analyses of cross-sectional survey data from two nationwide representative samples collected nine years apart in Slovenia show that both sets of factors have lost their explanatory power over time. At the same time, internet nonusers are increasingly concentrated in the most vulnerable groups of people. Specifically, the decreasing importance of (grand)children as proxy users and the newly emerging importance of spouses or partners represents a shift away from intergenerational support and toward intragenerational support in regards to who nonusers rely on when asking for help with online tasks and services.

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代理互联网使用的十年：社会人口统计和家庭支持在非用户间接上网中的作用变化

摘要在最受排斥的人群中，尤其是在老龄化和低教育程度人群中，不使用互联网的现象依然存在。代理互联网使用（PIU），即非用户要求互联网用户在网上为他们做事情，有助于非用户减轻他们被排除在数字领域之外的情况。本研究考察了影响PIU激活的变化因素。具体而言，它通过比较2009年和2018年积极参与PIU的因素，重点关注社会人口统计和家庭支持在互联网非用户获得在线服务中的变化作用。对斯洛文尼亚相隔九年收集的两个全国代表性样本的横断面调查数据进行多变量分析的结果表明，随着时间的推移，这两组因素都失去了解释力。与此同时，不使用互联网的人越来越集中在最弱势的人群中。具体而言，（孙子女）作为代理用户的重要性下降，配偶或伴侣的重要性新出现，这代表着在非用户寻求在线任务和服务帮助时，从代际支持转向代际支持。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Information Society Multiple-

CiteScore

5.00

自引率

0.00%

发文量

期刊介绍： The Information Society is a multidisciplinary journal intended to answer questions about the Information Age. It provides a forum for thoughtful commentary and discussion of significant topics in the world of information, such as transborder data flow, regulatory issues, the impact of the information industry, information as a determinant of public and private organizational performance, and information and the sovereignty of the public and private organizational performance, and information and the sovereignty of the public. Its papers analyze information policy issues affecting society. Because of the journal"s international perspective, it will have worldwide appeal to scientists and policymakers in government, education, and industry.