Learning through games: Facilitating meaning-making in online exchanges

IF 2.8 3区管理学 Q2 MANAGEMENT

Management Learning Pub Date : 2023-06-30 DOI:10.1177/13505076231183216

Ruth Cherrington, C. Manolchev, A. Alexander, Jessica Fishburn

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引用次数: 0

Abstract

Over 60 years of scholarship have been dedicated to describing meaning-making processes through which organisational learning occurs. Recently, researchers have considered the creation of shared meaning-making through prolonged and co-located interactions situated in the context of a community. The spread of hybrid working has had an adverse impact on several of these meaning-making processes, disrupting knowledge-sharing ecosystems and organisational learning overall. In this article, we explore ways of facilitating knowledge-sharing against such disruption. To maximise the efficiency of verbal communication, we introduce Basil Bernstein’s socio-linguistic approach of learning as the emergence and consolidation of verbal codes. We trial the LEGO® SERIOUS PLAY® method as a means of facilitating the emergence and consolidation of such verbal codes in five online workshops with manufacturing businesses. We find that the emergence of verbal codes can be facilitated through the use of the LEGO® SERIOUS PLAY® method. We also find that code consolidation is a much more spontaneous process, and we observe this in the final reflection stage of the workshops. Our study offers insights into the process of meaning-making in online exchanges and has implications for organisations seeking to manage hybrid or fully remote workforces, as well as the wider field of organisational learning.

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通过游戏学习：促进在线交流中的意义创造

60多年来，学术界一直致力于描述组织学习发生的意义生成过程。最近，研究人员考虑了在社区背景下通过长时间和共同定位的互动来创造共享的意义。混合工作的传播对其中一些意义形成过程产生了不利影响，破坏了知识共享生态系统和整体组织学习。在本文中，我们探讨了促进知识共享以应对此类破坏的方法。为了最大限度地提高语言交际的效率，我们介绍了巴兹尔·伯恩斯坦的社会语言学学习方法，作为语言代码的出现和巩固。我们在五个与制造企业的在线研讨会上试用了LEGO®SERIOUS PLAY®方法，作为促进这些口头代码的出现和巩固的手段。我们发现，通过使用LEGO®SERIOUS PLAY®方法，可以促进语言代码的出现。我们还发现代码整合是一个更加自发的过程，我们在研讨会的最后反思阶段观察到这一点。我们的研究提供了对在线交流中意义生成过程的见解，并对寻求管理混合型或完全远程劳动力的组织以及更广泛的组织学习领域具有启示意义。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Management Learning MANAGEMENT-

CiteScore

6.10

自引率

29.20%

发文量

期刊介绍： The nature of management learning - the nature of individual and organizational learning, and the relationships between them; "learning" organizations; learning from the past and for the future; the changing nature of management, of organizations, and of learning The process of learning - learning methods and techniques; processes of thinking; experience and learning; perception and reasoning; agendas of management learning Learning and outcomes - the nature of managerial knowledge, thinking, learning and action; ethics values and skills; expertise; competence; personal and organizational change