{"title":"Consumer Equilibrium, Demand Effects, and Efficiency in Group Buying","authors":"Liu Ming, T. Tunca","doi":"10.2139/ssrn.3352047","DOIUrl":null,"url":null,"abstract":"Problem definition: We explore consumer equilibrium and efficiency in group buying events, in which the unit price for a good or service decreases with higher number of consumer sign-ups. Specifically, we study the following questions: (i) How does the dynamic consumer sign-up equilibrium evolve during these events? (ii) Is there empirical evidence that employing group buying increases demand? If so, by how much? (iii) Are there profit gains from employing this mechanism and how can they be improved? Academic/practical relevance: Group buying events are becoming increasingly popular in certain markets, especially in China. Our study contributes to better understanding of this innovative pricing mechanism and its effects on demand and profits, and can help with more effective implementation in practice. Methodology: We build a continuous-time dynamic game theoretical model to study consumer behavior and solve for its equilibrium. We then apply it to data obtained from group buying events employed by a large retailer and use structural regression methods and data clustering to estimate and evaluate demand and profit effects. Results: We demonstrate that our theoretical equilibrium is a good fit for the observed consumer behavior. We empirically show that group buying discounts are not very effective in boosting demand for very low and very high base demand levels but can significantly improve demand for intermediate levels. We estimate that employing group buying improved the retailer’s product demand and profits by 16.6% and 11.1%, respectively, and with better price and discount selections, it can improve profits by more than 30% on average. Managerial implications: Our theoretical model provides insights into dynamic consumer behavior during group buying events and can be a basis for researchers and practitioners in studying and designing these events. Our findings provide concrete support for managers on benefits of employing the mechanism, and our data-based method and analysis provide guidance for improving performance.","PeriodicalId":49901,"journal":{"name":"M&som-Manufacturing & Service Operations Management","volume":" ","pages":""},"PeriodicalIF":4.8000,"publicationDate":"2019-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.2139/ssrn.3352047","citationCount":"7","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"M&som-Manufacturing & Service Operations Management","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.2139/ssrn.3352047","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 7
Abstract
Problem definition: We explore consumer equilibrium and efficiency in group buying events, in which the unit price for a good or service decreases with higher number of consumer sign-ups. Specifically, we study the following questions: (i) How does the dynamic consumer sign-up equilibrium evolve during these events? (ii) Is there empirical evidence that employing group buying increases demand? If so, by how much? (iii) Are there profit gains from employing this mechanism and how can they be improved? Academic/practical relevance: Group buying events are becoming increasingly popular in certain markets, especially in China. Our study contributes to better understanding of this innovative pricing mechanism and its effects on demand and profits, and can help with more effective implementation in practice. Methodology: We build a continuous-time dynamic game theoretical model to study consumer behavior and solve for its equilibrium. We then apply it to data obtained from group buying events employed by a large retailer and use structural regression methods and data clustering to estimate and evaluate demand and profit effects. Results: We demonstrate that our theoretical equilibrium is a good fit for the observed consumer behavior. We empirically show that group buying discounts are not very effective in boosting demand for very low and very high base demand levels but can significantly improve demand for intermediate levels. We estimate that employing group buying improved the retailer’s product demand and profits by 16.6% and 11.1%, respectively, and with better price and discount selections, it can improve profits by more than 30% on average. Managerial implications: Our theoretical model provides insights into dynamic consumer behavior during group buying events and can be a basis for researchers and practitioners in studying and designing these events. Our findings provide concrete support for managers on benefits of employing the mechanism, and our data-based method and analysis provide guidance for improving performance.
期刊介绍:
M&SOM is the INFORMS journal for operations management. The purpose of the journal is to publish high-impact manuscripts that report relevant research on important problems in operations management (OM). The field of OM is the study of the innovative or traditional processes for the design, procurement, production, delivery, and recovery of goods and services. OM research entails the control, planning, design, and improvement of these processes. This research can be prescriptive, descriptive, or predictive; however, the intent of the research is ultimately to develop some form of enduring knowledge that can lead to more efficient or effective processes for the creation and delivery of goods and services.
M&SOM encourages a variety of methodological approaches to OM research; papers may be theoretical or empirical, analytical or computational, and may be based on a range of established research disciplines. M&SOM encourages contributions in OM across the full spectrum of decision making: strategic, tactical, and operational. Furthermore, the journal supports research that examines pertinent issues at the interfaces between OM and other functional areas.