Collaboration competency and e-governance performance

Abstract

Collaboration is widely practiced and the topic is well researched in corporate sector. However, relatively little research has been conducted on collaboration in e-governance context. Experiences from limited success of e-governance initiatives in India as well as in various other developing countries reflect upon lack of strategic collaboration within and across government organisations. The finding of the study indicates that e-governance users want their concerns to be addressed, while e-governance project implementers struggle with the inter- and intra-organisational collaborations. The National e-Governance Plan (NeGP), 2006 and its subsequent version, i.e., NeGP 2.0 termed as 'e-kranti' component of the Digital India programme of Government of India, has specifically emphasized upon collaboration to effectively unleash e-governance potential. This paper explores the role of collaboration competency in the context of a public organisation through a study of an e-governance project and it also throws light on possible linkage of collaboration competency with e-governance performance.