{"title":"Development of comprehensive service quality assessment framework for sidewalks considering desired and actual conditions","authors":"Jivesh Ujjwal , Ranja Bandyopadhyaya","doi":"10.1080/19427867.2022.2047439","DOIUrl":null,"url":null,"abstract":"<div><p>Pedestrian level of service (PLOS) of sidewalks measures pedestrians’ perceived satisfaction for walking conditions. Available PLOS models consider vehicular traffic, elements of built environment and user’s perception of walking environment for PLOS assessment. The available PLOS models which use pedestrian perception on walking environment require extensive pedestrian survey and the model outcomes are subjective. Moreover these models do not consider pedestrian desires or expectations, which forms the basis of their perceived satisfaction. This work proposes a PLOS assessment framework for sidewalks which considers an exhaustive list of built and walking environment-related factors and the pedestrian perceived gap between desired and actual sidewalk conditions. The relative importance attached by pedestrians to each factor while assessing overall sidewalk condition was obtained through expert survey using Fuzzy Hierarchy Process. A framework for objectively assessing pedestrian perceived satisfaction level for different built and walking environment-related factors is also proposed in this work.</p></div>","PeriodicalId":48974,"journal":{"name":"Transportation Letters-The International Journal of Transportation Research","volume":"15 3","pages":"Pages 227-241"},"PeriodicalIF":3.3000,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Transportation Letters-The International Journal of Transportation Research","FirstCategoryId":"5","ListUrlMain":"https://www.sciencedirect.com/org/science/article/pii/S1942786722004787","RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"TRANSPORTATION","Score":null,"Total":0}
引用次数: 0
Abstract
Pedestrian level of service (PLOS) of sidewalks measures pedestrians’ perceived satisfaction for walking conditions. Available PLOS models consider vehicular traffic, elements of built environment and user’s perception of walking environment for PLOS assessment. The available PLOS models which use pedestrian perception on walking environment require extensive pedestrian survey and the model outcomes are subjective. Moreover these models do not consider pedestrian desires or expectations, which forms the basis of their perceived satisfaction. This work proposes a PLOS assessment framework for sidewalks which considers an exhaustive list of built and walking environment-related factors and the pedestrian perceived gap between desired and actual sidewalk conditions. The relative importance attached by pedestrians to each factor while assessing overall sidewalk condition was obtained through expert survey using Fuzzy Hierarchy Process. A framework for objectively assessing pedestrian perceived satisfaction level for different built and walking environment-related factors is also proposed in this work.
期刊介绍:
Transportation Letters: The International Journal of Transportation Research is a quarterly journal that publishes high-quality peer-reviewed and mini-review papers as well as technical notes and book reviews on the state-of-the-art in transportation research.
The focus of Transportation Letters is on analytical and empirical findings, methodological papers, and theoretical and conceptual insights across all areas of research. Review resource papers that merge descriptions of the state-of-the-art with innovative and new methodological, theoretical, and conceptual insights spanning all areas of transportation research are invited and of particular interest.