The influence of competitive strategy and organizational structure on the cost of quality in food and beverage (F&B) companies

IF 3.8 Q2 MANAGEMENT

TQM Journal Pub Date : 2023-08-17 DOI:10.1108/tqm-01-2023-0031

Christina Dimitrantzou, Evangelos L. Psomas, Fotios Vouzas

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引用次数: 2

Abstract

PurposeThis study aims at determining the influence of the competitive strategy types and organizational structure dimensions on Cost of Quality (CoQ) in Food and Beverage (F&B) small- and medium-sized enterprises (SMEs).Design/methodology/approachA survey questionnaire was sent to F&B companies in Greece and 307 responded positively and fully completed the questionnaire. The research model developed (consisting of the competitive strategy types, the organizational structure dimensions and CoQ) was tested using the exploratory and confirmatory factor analyses and the structural equation modeling (SEM) technique.FindingsThe findings indicated that cost leadership, centralization and formalization influence the CoQ positively and significantly. By contrast, differentiation does not influence CoQ.Research limitations/implicationsThe small sample of the responding companies operating in one country, the different F&B sub-sectors, the subjective perceptions of only one representative per company and the cross-sectional nature of the study are the main limitations of the present study.Practical implicationsThis paper provides academicians and practitioners with a better understanding of the factors that influence the quality-cost level.Originality/valueTo the best of the authors' knowledge, this is the first study that examines the effect of competitive strategy and organizational structure on CoQ.

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竞争战略和组织结构对餐饮企业质量成本的影响

目的本研究旨在确定竞争战略类型和组织结构维度对食品饮料中小企业质量成本的影响。采用探索性和验证性因素分析以及结构方程建模（SEM）技术对所建立的研究模型（包括竞争战略类型、组织结构维度和CoQ）进行了检验。研究结果表明，成本领先、集中化和形式化对CoQ产生了积极而显著的影响。相比之下，差异化并不影响CoQ。研究局限性/含义本研究的主要局限性是在一个国家运营的响应公司的小样本、不同的餐饮子行业、每家公司只有一名代表的主观看法以及研究的横向性质。实践意义本文使学术界和从业者更好地了解影响质量成本水平的因素。原创性/价值据作者所知，这是第一项研究竞争战略和组织结构对CoQ的影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

TQM Journal Business, Management and Accounting-Business, Management and Accounting (all)

CiteScore

9.10

自引率

0.00%

发文量

114

期刊介绍： Commitment to quality is essential if companies are to succeed in a commercial environment which will be virtually unrecognizable in less than a decade. Changing attitudes, changing perspectives and changing priorities will revolutionise the structure and philosophy of future business practice - and TQM will be at the heart of that metamorphosis. All aspects of preparing for, developing, introducing, managing and evaluating TQM initiatives.