CHANGES IN THE PERCEPTION OF TELEMATICS TECHNOLOGY BY ROAD TRANSPORT COMPANIES: AN EMPIRICAL ANALYSIS IN 2020-21

IF 0.5 Q4 TRANSPORTATION SCIENCE & TECHNOLOGY

Transport Problems Pub Date : 2023-03-01 DOI:10.20858/tp.2023.18.1.01

W. Zalewski, M. Osińska, Mirosława Żurek

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Abstract

We present a novel study concerning the attitudes of road transport enterprises towards a broad application of telematics in operational management in road transportation. The study aims to assess telematics application in road transport and its changes over time while showing the factors most likely to determine the systems’ use. Unobserved categories defined in the technology acceptance model (TAM) are adjusted to measure perceived usefulness, perceived ease of use, and attitudes toward using telematics systems by road transport managers. The study is based on 323 transport enterprises analyzed in two waves in 2020 and 2021. The use of two different time points is motivated by an observed increase in the digitalization of transport documents caused by the COVID-19 pandemic. The empirical findings support the TAM’s usefulness in evaluating IT in transport business management. The findings also reveal that the significantly increased telematics use in 2020 was observed while it was endured. The results are checked for robustness and used for simulations. The study compares managers’ behaviors over time and simulates the effect of individual (observed) variables on unobserved TAM categories.

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道路运输公司对远程信息处理技术感知的变化:2020-21年的实证分析

我们提出了一项关于道路运输企业对远程信息处理在道路运输运营管理中广泛应用的态度的新研究。该研究旨在评估远程信息处理在道路运输中的应用及其随时间的变化，同时显示最有可能决定系统使用的因素。对技术接受模型（TAM）中定义的未观察类别进行了调整，以衡量道路运输管理人员对使用远程信息处理系统的感知有用性、感知易用性和态度。该研究基于2020年和2021年分两波分析的323家运输企业。使用两个不同的时间点的动机是观察到新冠肺炎大流行导致运输文件数字化的增加。实证结果支持TAM在评估运输业务管理中的IT方面的有用性。研究结果还表明，在2020年，远程信息处理的使用量显著增加，这是在持续的过程中观察到的。检查结果的稳健性，并将其用于模拟。该研究比较了管理者随时间的行为，并模拟了个体（观察到的）变量对未观察到的TAM类别的影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Transport Problems TRANSPORTATION SCIENCE & TECHNOLOGY-

CiteScore

1.90

自引率

14.30%

发文量

审稿时长

48 weeks

期刊介绍： Journal Transport Problems is a peer-reviewed open-access scientific journal, owned by Silesian University of Technology and has more than 10 years of experience. The editorial staff includes mainly employees of the Faculty of Transport. Editorial Board performs the functions of current work related to the publication of the next issues of the journal. The International Programming Council coordinates the long-term editorial policy the journal. The Council consists of leading scientists of the world, who deal with the problems of transport. This Journal is a source of information and research results in the transportation and communications science: transport research, transport technology, transport economics, transport logistics, transport law.