The shaking nest of trust: A case study of funding reform in a higher education organization

IF 1.9 Q3 MANAGEMENT

Journal of Trust Research Pub Date : 2022-01-02 DOI:10.1080/21515581.2022.2085733

Päivi Kosonen, Mirjami Ikonen, T. Savolainen

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引用次数: 0

Abstract

ABSTRACT The purpose of the current paper is to examine the development in the nature of followers’ trust in the leader during funding reform oriented organisational changes in a higher education organisation (HEO). Funding systems of HEOs are subjects of public reform. This development has pushed the organisations towards more business-oriented management and organisational culture and has created a demand for the communication of the leadership to maintain followers’ trust towards the leader and the organisation. The focus of this study is on the receiving end of this leader communication. Prior studies show that trust has a significant meaning in organisational contexts in strengthening members’ willingness to work towards mutual goals, interact with other members, and reduce self-protecting behaviour. The data of this qualitative case study comprises primary data consisting of followers’ texts and complementary data of a job satisfaction survey. The data was analysed using typology, which provided the basis for creating a metaphor for the findings. The findings suggest that during times of change in an organisational environment, the nature of followers’ trust in the leader seems to develop from an interpersonal level to an institutional level.

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信任的摇巢——以某高等教育机构经费改革为例

摘要本研究的目的是研究高等教育组织(HEO)在资助改革导向的组织变革过程中，追随者对领导者信任性质的发展。高等学校的资助制度是公共改革的主题。这种发展推动了组织走向更加商业导向的管理和组织文化，并创造了领导层沟通的需求，以保持追随者对领导者和组织的信任。本研究的重点是这种领导沟通的接收端。先前的研究表明，在组织环境中，信任在增强成员朝着共同目标努力的意愿、与其他成员互动、减少自我保护行为方面具有重要意义。本定性案例研究的数据包括由追随者文本组成的主要数据和工作满意度调查的补充数据。使用类型学对数据进行了分析，这为创建研究结果的隐喻提供了基础。研究结果表明，在组织环境发生变化的时期，追随者对领导者的信任的性质似乎从人际层面发展到制度层面。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Trust Research Multiple-

CiteScore

2.60

自引率

42.90%

发文量

期刊介绍： As an inter-disciplinary and cross-cultural journal dedicated to advancing a cross-level, context-rich, process-oriented, and practice-relevant journal, JTR provides a focal point for an open dialogue and debate between diverse researchers, thus enhancing the understanding of trust in general and trust-related management in particular, especially in its organizational and social context in the broadest sense. Through both theoretical development and empirical investigation, JTR seeks to open the "black-box" of trust in various contexts.