Impact of emotional intelligence and personality traits on managing team performance in virtual interface

IF 1.9 Q2 ETHICS

Asian Journal of Business Ethics Pub Date : 2022-09-23 DOI:10.1007/s13520-022-00154-1

Susan Murmu, Netra Neelam

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引用次数: 1

Abstract

This research paper explores the implications of emotional intelligence and the Big Five personality model on virtual team effectiveness. It illustrates how emotional intelligence and Big Five personality traits help team members better understand interpersonal relationships and develop constructive virtual teams. The widespread use of virtual team meetings for collaborative work over in-person interaction with diverse personalities creates discord and trust among team members, limiting overall productivity. A quantitative analysis approach is used, with hypotheses tested and a series of multiple linear regression analyses performed on data collected from relevant industries using convenient sampling. The findings show that the Big Five personality affects the virtual team's trust and collaboration parameters. However, the relationship between personality traits and team effectiveness is mediated by emotional intelligence. Also, it is explored that having control over emotional intelligence or developing emotional intelligence would improve team performance while managing and working with a diverse group of people.

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情绪智力和人格特质对虚拟界面管理团队绩效的影响

摘要本研究探讨了情绪智力和大五人格模型对虚拟团队效能的影响。它说明了情商和大五人格特征如何帮助团队成员更好地理解人际关系，发展建设性的虚拟团队。在协作工作中广泛使用虚拟团队会议，而不是与不同个性的人面对面交流，这会在团队成员之间造成不和谐和信任，从而限制整体生产力。采用定量分析方法，对相关行业收集的数据进行假设检验和一系列多元线性回归分析，采用方便抽样。研究结果表明，大五人格会影响虚拟团队的信任和协作参数。然而，人格特质与团队效能之间的关系是通过情绪智力来中介的。此外，研究还探讨了在管理和与不同群体的人一起工作时，控制情商或发展情商会提高团队绩效。

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来源期刊

Asian Journal of Business Ethics ETHICS-

CiteScore

2.60

自引率

38.50%

发文量

期刊介绍： The Asian Journal of Business Ethics (AJBE) publishes original articles from a wide variety of methodological and disciplinary perspectives concerning ethical issues related to business in Asia, including East, Southeast and South-central Asia. Like its well-known sister publication Journal of Business Ethics, AJBE examines the moral dimensions of production, consumption, labour relations, and organizational behavior, while taking into account the unique societal and ethical perspectives of the Asian region. The term ''business'' is understood in a wide sense to include all systems involved in the exchange of goods and services, while ''ethics'' is understood as applying to all human action aimed at securing a good life. We believe that issues concerning corporate responsibility are within the scope of ethics broadly construed. Systems of production, consumption, marketing, advertising, social and economic accounting, labour relations, public relations and organizational behaviour will be analyzed from a moral or ethical point of view. The style and level of dialogue involve all who are interested in business ethics - the business community, universities, government agencies, non-government organizations and consumer groups.The AJBE viewpoint is especially relevant today, as global business initiatives bring eastern and western companies together in new and ever more complex patterns of cooperation and competition.