Experimental support for a trust heuristic

IF 2.4 4区管理学 Q1 SOCIAL SCIENCES, INTERDISCIPLINARY

Journal of Risk Research Pub Date : 2022-06-26 DOI:10.1080/13669877.2022.2091002

Nicole D. Sintov, Kristin F. Hurst

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引用次数: 5

Abstract

Abstract Scholars have argued that trust acts as a decision-making heuristic, aiding people in assessing the risks of various technologies. This may be especially likely for social trust, or integrity (vs. calculative trust, or competence), and among people with limited experience with a given technology. The goal of this research is to provide an experimental test of the trust heuristic. In three experiments, which were identical except for the technology of focus (Study 1: autonomous vehicles, N = 1691; Study 2: nuclear power, N = 844; Study 3: airplane travel, N = 853), participants recruited from an online platform completed measures of trust, and then were randomly assigned to respond to measures of perceived risk in either a treatment (time pressure) or control condition. Competence and integrity were significantly negatively associated with risk perceptions. In Studies 1–2, the relationship between integrity (not competence) and risk was significantly stronger in the timed vs. untimed condition. However, Study 3, which focused on a context characterized by greater experience, did not find this effect. Results support the role of integrity, but not competence, as a decision-making heuristic, and suggest that greater levels of experience weaken the influence of integrity on risk.

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信任启发式的实验支持

摘要学者们认为，信任是一种决策启发式，有助于人们评估各种技术的风险。这可能特别适用于社会信任或诚信（相对于计算信任或能力），以及对特定技术经验有限的人。本研究的目的是提供一个信任启发式的实验测试。在三个实验中，除了聚焦技术外，其他实验都是相同的（研究1：自动驾驶汽车，N = 1691年；研究2：核电，N = 844；研究3：飞机旅行，N = 853），从在线平台招募的参与者完成了信任测量，然后被随机分配对治疗（时间压力）或对照条件下的感知风险测量做出反应。能力和诚信与风险认知显著负相关。在研究1-2中，在定时条件下与不定时条件下，完整性（而非能力）与风险之间的关系显著更强。然而，研究3关注的是以更丰富的经验为特征的背景，没有发现这种影响。结果支持诚信而非能力作为决策启发式的作用，并表明更高水平的经验削弱了诚信对风险的影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Risk Research SOCIAL SCIENCES, INTERDISCIPLINARY-

CiteScore

12.20

自引率

5.90%

发文量

期刊介绍： The Journal of Risk Research is an international journal that publishes peer-reviewed theoretical and empirical research articles within the risk field from the areas of social, physical and health sciences and engineering, as well as articles related to decision making, regulation and policy issues in all disciplines. Articles will be published in English. The main aims of the Journal of Risk Research are to stimulate intellectual debate, to promote better risk management practices and to contribute to the development of risk management methodologies. Journal of Risk Research is the official journal of the Society for Risk Analysis Europe and the Society for Risk Analysis Japan.