Repairing relationship conflict in community sport work: “Offender” perspectives

IF 8 2区 医学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM
Laura A. Gale, Ben A. Ives, P. Potrac, L. Nelson
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引用次数: 2

Abstract

ABSTRACT Through our investigation of relationship conflict and repair in community sport coaching this article makes a novel contribution to the sociology of sport work. Such inquiry is necessary as interpersonal conflict has the potential to erode worker commitment, engagement, performance, satisfaction, and mental health. To date, the study of interpersonal conflict in coaching has been framed psychologically. It is our position that sociologically inspired inquiry is not only necessary but can valuably contribute to academic debate in this area. To redress this situation we conducted in-depth, semi-structured, interviews with 18 community sport coaches to produce rich insights into the participants’ (transgressors) understandings of fractured workplace relations, remedial work used to repair and restore relationships, as well as desirable and undesirable consequences emanating from these restorative efforts. Through our application of Ren and Gray’s and Goffman’s theorization addressing restoration mechanismsthe present study extends existing understanding by detailing how a) relationship conflict was triggered by the participants having violated the identity and control of significant working others, b) participants attempted to repair relations by offering accounts, apologies, and demonstrations of concern, and c) the success of these restorative efforts was variable and dependent on their being accepted by the offended parties. It is our hope that these original empirical and theoretical insights not only advance understanding about relationship conflict and repair but prompt further sociologically inspired research into this important interpersonal aspect of sport work.
社区体育工作中关系冲突的修复:“冒犯者”视角
本文通过对社区体育教练关系冲突与修复的研究,对体育工作社会学做出了新的贡献。这种调查是必要的,因为人际冲突有可能侵蚀员工的承诺、敬业度、绩效、满意度和心理健康。迄今为止,对教练人际冲突的研究都是从心理学角度出发的。我们的立场是,社会学启发的探究不仅是必要的,而且可以为这一领域的学术辩论做出有价值的贡献。为了纠正这种情况,我们对18名社区体育教练进行了深入的半结构化访谈,以深入了解参与者(违规者)对破裂的工作场所关系的理解,用于修复和恢复关系的补救工作,以及这些修复努力产生的可取和不可取的后果。通过我们对Ren、Gray和Goffman关于修复机制的理论的应用,本研究扩展了现有的理解,详细说明了a)关系冲突是如何由参与者违反了重要工作他人的身份和控制而引发的,b)参与者试图通过提供解释、道歉和表达关注来修复关系,c)这些修复努力的成功是可变的,取决于它们是否被冒犯方所接受。我们希望这些原始的经验和理论见解不仅能促进对关系冲突和修复的理解,而且能促进对体育工作中重要的人际关系方面的进一步社会学启发研究。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
10.60
自引率
10.20%
发文量
36
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