{"title":"Escape from the factory of the robot monsters: agents of change","authors":"D. Richards","doi":"10.1108/TPM-10-2015-0052","DOIUrl":null,"url":null,"abstract":"Purpose \n \n \n \n \nThe increasing use of robotics within modern factories and workplaces not only sees us becoming more dependent on this technology but it also introduces innovative ways by which humans interact with complex systems. As agent-based systems become more integrated into work environments, the traditional human team becomes more integrated with agent-based automation and, in some cases, autonomous behaviours. This paper discusses these interactions in terms of team composition and how a human-agent collective can share goals via the delegation of authority between human and agent team members. \n \n \n \n \nDesign/methodology/approach \n \n \n \n \nThis paper highlights the increasing integration of robotics in everyday life and examines the nature of how new novel teams may be constructed with the use of intelligent systems and autonomous agents. \n \n \n \n \nFindings \n \n \n \n \nAreas of human factors and human-computer interaction are used to discuss the benefits and limitations of human-agent teams. \n \n \n \n \nResearch limitations/implications \n \n \n \n \nThere is little research in (human–robot) (H–R) teamwork, especially from a human factors perspective. \n \n \n \n \nPractical implications \n \n \n \n \nAdvancing the author’s understanding of the H–R team (and associated intelligent agent systems) will assist in the integration of such systems in everyday practices. \n \n \n \n \nSocial implications \n \n \n \n \nH–R teams hold a great deal of social and organisational issues that need further exploring. Only through understanding this context can advanced systems be fully realised. \n \n \n \n \nOriginality/value \n \n \n \n \nThis paper is multidisciplinary, drawing on areas of psychology, computer science, robotics and human–computer Interaction. Specific attention is given to an emerging field of autonomous software agents that are growing in use. This paper discusses the uniqueness of the human-agent teaming that results when human and agent members share a common goal within a team.","PeriodicalId":46084,"journal":{"name":"Team Performance Management","volume":"23 1","pages":"96-108"},"PeriodicalIF":1.6000,"publicationDate":"2017-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/TPM-10-2015-0052","citationCount":"14","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Team Performance Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/TPM-10-2015-0052","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 14
Abstract
Purpose
The increasing use of robotics within modern factories and workplaces not only sees us becoming more dependent on this technology but it also introduces innovative ways by which humans interact with complex systems. As agent-based systems become more integrated into work environments, the traditional human team becomes more integrated with agent-based automation and, in some cases, autonomous behaviours. This paper discusses these interactions in terms of team composition and how a human-agent collective can share goals via the delegation of authority between human and agent team members.
Design/methodology/approach
This paper highlights the increasing integration of robotics in everyday life and examines the nature of how new novel teams may be constructed with the use of intelligent systems and autonomous agents.
Findings
Areas of human factors and human-computer interaction are used to discuss the benefits and limitations of human-agent teams.
Research limitations/implications
There is little research in (human–robot) (H–R) teamwork, especially from a human factors perspective.
Practical implications
Advancing the author’s understanding of the H–R team (and associated intelligent agent systems) will assist in the integration of such systems in everyday practices.
Social implications
H–R teams hold a great deal of social and organisational issues that need further exploring. Only through understanding this context can advanced systems be fully realised.
Originality/value
This paper is multidisciplinary, drawing on areas of psychology, computer science, robotics and human–computer Interaction. Specific attention is given to an emerging field of autonomous software agents that are growing in use. This paper discusses the uniqueness of the human-agent teaming that results when human and agent members share a common goal within a team.
期刊介绍:
This international journal contributes to the successful implementation and development of work teams and team-based organizations by providing a forum for sharing experience and learning to stimulate thought and transfer of ideas. It seeks to bridge the gap between research and practice by publishing articles where the claims are evidence-based and the conclusions have practical value. Effective teams form the heart of every successful organization. But team management is one of the hardest challenges faced by managers.