A paradigm shift to ethical decision-making—incorporating systemic epistemology into complex socio-technical decision support systems research

IF 2.8 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE
S. A. Raza
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引用次数: 4

Abstract

ABSTRACT Current decision support systems (DSS) research is overwhelmingly positivist and limits the adequate representation of relevant stakeholders. This crisis of relevance precludes the systemic inclusion of social and ethical issues in complex socio-technical DSS designs. For their unstable boundary conditions, such systems also require explicit coverage of their dynamics. Lending a novel perspective to DSS research, this paper proposes a framework with the new decision-making paradigm and the systemic inquiry of boundary critique to explore stakeholder perspectives for more ethically-aware DSS development. Using qualitative research, the developed framework is applied to unleash ethical issues for a dynamic and complex socio-technical university timetabling scenario implemented as a web-based group decision support system. Multiple stakeholder perspectives are recognised and analysed for boundary judgements, while a dynamic stakeholder network considers boundary liquidity and emergence. This work aims to couple systemic epistemology with the socio-technical lens to encourage the inclusion of ethical dimensions in dynamic and complex DSS designs.
伦理决策的范式转变——将系统认识论纳入复杂的社会技术决策支持系统研究
摘要当前的决策支持系统(DSS)研究绝大多数是实证主义的,并限制了相关利益相关者的充分代表性。这种相关性危机排除了在复杂的社会技术DSS设计中系统地纳入社会和伦理问题。对于它们的不稳定边界条件,这样的系统还需要明确地覆盖它们的动力学。本文为决策支持系统研究提供了一个新的视角,提出了一个具有新决策范式和边界批判系统探究的框架,以探索利益相关者的视角,从而实现更具道德意识的决策支持系统开发。利用定性研究,将开发的框架应用于一个动态而复杂的社会技术大学时间表场景中的伦理问题,该场景作为一个基于网络的群体决策支持系统来实施。多个利益相关者的观点被认可并分析以进行边界判断,而动态的利益相关者网络则考虑边界流动性和出现。这项工作旨在将系统认识论与社会技术视角相结合,以鼓励在动态和复杂的DSS设计中纳入伦理维度。
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来源期刊
Journal of Decision Systems
Journal of Decision Systems OPERATIONS RESEARCH & MANAGEMENT SCIENCE-
CiteScore
6.30
自引率
23.50%
发文量
55
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