A Framework for Measuring Performance of Nigerian Police Force Organization

Abstract

The Nigerian Police Force as an organisation is mandated to ensure public safety through maintenance of law and order. Despite its old history, the rate of criminal activities such as armed robbery, kidnappings for ransom, killing of innocent citizens, ethno-religious conflicts in many parts of Nigeria is on the increase. Previous studies have indicated factors that contributed to underperformance of Nigerian Police Force, but there is an insufficient attention given on how to measure the performance of Nigerian police as a public service organisation, especially by using the new performance management approach. This study deploys a framework for measuring performance of police organisation in Nigeria. The study uses literature on performance management drawing practices from both private and public sector context to propose a framework for measuring performance of Nigerian Police Force. The Input-output-outcome model is used to support the study. The study finds out that Input-outputoutcome model could have the potential of improving performance of Nigerian Police Force. The study concludes that despite lack of clear outcome quantification, input-output-outcome model of performance management practice could be a tool for improving and measuring the performance of Nigerian Police Force.