Long Commutes, Work-Life Balance, and Well-Being: A Mixed-Methods Study of Hong Kong’s New-Town Residents

Abstract

This study examines the cascading effects of long commutes on the work-life balance and subjective well-being of commuters from Hong Kong’s new towns. We collected questionnaire surveys and developed a structural equation model. Our results show that new-town commuters experienced lower levels of travel satisfaction, work-life balance, and subjective well-being. Meanwhile, our qualitative analysis of interview transcripts reveals that new-town residents endure longer commutes for various reasons but primarily to enjoy the better natural environment and living conditions available in suburban areas. However, the inadequate supply of public amenities and social and cultural venues in the suburbs can undermine well-being.