Impact of halal supplier service quality and staff readiness to adopt halal technology on halal logistics performance: a study of Indonesian halal meat supply chain

Q1 Multidisciplinary

International Journal of Agile Systems and Management Pub Date : 2020-08-20 DOI:10.1504/ijasm.2020.10031513

I. Masudin, F. Jie, W. Widayat

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引用次数: 10

Abstract

This study investigates the relationship between employee readiness to adopt technology in halal meat retailing and manufacturing industries and halal supplier service quality on halal logistics performance. In this paper, quantitative research was carried out by collecting random sample data from 276 respondents working in Indonesian halal meat industries and suppliers. Inter-correlation analysis using SmartPLS is used to determine the extent to which employees' readiness to adopt technology in halal meat retailing and manufacturing industries, as well as the quality of halal service suppliers, affects the performance of halal logistics. The results of this study indicate that the performance of halal logistics is significantly influenced by the readiness of the use of technology in the retail halal meat industry and the quality of halal service suppliers. Meanwhile, the moderate influence occurs in the relationship between the technology readiness in the halal meat manufacturing sector and the performance of halal logistics.

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清真供应商服务质量和员工愿意采用清真技术对清真物流绩效的影响:印尼清真肉类供应链的研究

本研究调查了清真肉类零售和制造业中员工采用技术的准备程度与清真供应商服务质量对清真物流绩效的关系。本文通过随机抽样收集276名在印尼清真肉类行业和供应商工作的受访者的数据进行定量研究。使用SmartPLS的相互关联分析用于确定员工在清真肉类零售和制造业中采用技术的准备程度，以及清真服务供应商的质量，影响清真物流的绩效。本研究的结果表明，清真物流的绩效受到零售清真肉类行业使用技术的准备程度和清真服务供应商的质量的显著影响。同时，清真肉类制造部门的技术准备程度与清真物流绩效之间的关系存在适度影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Agile Systems and Management Multidisciplinary-Multidisciplinary

CiteScore

2.70

自引率

0.00%

发文量

期刊介绍： The objective of IJASM is to establish an effective channel of communication between academia, industry and persons concerned with the design and development of systems. Change is eternal and perpetual, irrespective of type of system. Systems created in the course of the advance of human civilization need to be functionally and operationally sustainable amid changes in technological, political, socio-economical, financial, cultural and other environmental challenges. IJASM aims to promote and harmonize knowledge developments in the emerging fields of agile systems research, sustainability and vulnerability analysis, risk assessments methodologies, complex systems science, e-organisation and e-supply chain management, with emphasis on the international dimension, particularly breaking cultural barriers, and on national contexts, globalisation and new business practices. As such, we aim to publish papers presenting new research, innovative theoretical approaches, changes in agile management paradigms, and action (both examples of successes and failures as long as there are important lessons to be learned) from leading scholars and practitioners. Papers generally fall into two broad categories: those grounded in theory and/or papers using scientific research methods (e.g., reports of original empirical studies, models, critical reviews of existing empirical research, theory pieces that clearly extend current thinking); and those focusing on innovative agile approaches that are based on well reasoned extensions of existing research, experiential knowledge, or exemplary cases (e.g., thought pieces, case studies, etc).