COKG-QA: Multi-hop Question Answering over COVID-19 Knowledge Graphs

Abstract

Abstract COVID-19 evolves rapidly and an enormous number of people worldwide desire instant access to COVID-19 information such as the overview, clinic knowledge, vaccine, prevention measures, and COVID-19 mutation. Question answering (QA) has become the mainstream interaction way for users to consume the ever-growing information by posing natural language questions. Therefore, it is urgent and necessary to develop a QA system to offer consulting services all the time to relieve the stress of health services. In particular, people increasingly pay more attention to complex multi-hop questions rather than simple ones during the lasting pandemic, but the existing COVID-19 QA systems fail to meet their complex information needs. In this paper, we introduce a novel multi-hop QA system called COKG-QA, which reasons over multiple relations over large-scale COVID-19 Knowledge Graphs to return answers given a question. In the field of question answering over knowledge graph, current methods usually represent entities and schemas based on some knowledge embedding models and represent questions using pre-trained models. While it is convenient to represent different knowledge (i.e., entities and questions) based on specified embeddings, an issue raises that these separate representations come from heterogeneous vector spaces. We align question embeddings with knowledge embeddings in a common semantic space by a simple but effective embedding projection mechanism. Furthermore, we propose combining entity embeddings with their corresponding schema embeddings which served as important prior knowledge, to help search for the correct answer entity of specified types. In addition, we derive a large multi-hop Chinese COVID-19 dataset (called COKG-DATA for remembering) for COKG-QA based on the linked knowledge graph OpenKG-COVID19 launched by OpenKG①, including comprehensive and representative information about COVID-19. COKG-QA achieves quite competitive performance in the 1-hop and 2-hop data while obtaining the best result with significant improvements in the 3-hop. And it is more efficient to be used in the QA system for users. Moreover, the user study shows that the system not only provides accurate and interpretable answers but also is easy to use and comes with smart tips and suggestions.