A critical evaluation and measurement of organisational readiness and adoption for continuous improvement within a medical device manufacturer

IF 3 Q2 OPERATIONS RESEARCH & MANAGEMENT SCIENCE

International Journal of Management Science and Engineering Management Pub Date : 2022-05-24 DOI:10.1080/17509653.2022.2073917

Olivia McDermott, J. Antony, M. Sony, Ellen Looby

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引用次数: 4

Abstract

ABSTRACT This research aims to assess the organisational readiness and maturity of continuous improvement (CI) deployment in a medical device manufacturer. A single case study approach was used, in an Irish medical device company with 500 indirect staff members. The data were collected through a quantitative survey, and results were used to provide practical measures and assessment of readiness and inform the future development of the CI initiative. This case study demonstrates that CI deployment practice is consistent with literature findings and that employee motivation, employee empowerment and employee knowledge, management commitment, CI linked to strategy and communication of CI strategy are all key enablers for sustained CI deployment and success. Despite being within a highly regulated industry, there was an overall positive culture of acceptance and embracing of CI methods and initiatives within this organisation. The study presents a practical approach to assessing organisational readiness and maturity for CI to identify areas of strength that can be used as cornerstones of an initiative and areas that would benefit from further development prior to implementation.

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对医疗器械制造商内部组织准备情况和持续改进采用情况的关键评估和度量

摘要本研究旨在评估医疗器械制造商持续改进（CI）部署的组织准备情况和成熟度。在一家拥有500名间接员工的爱尔兰医疗器械公司中，采用了单一案例研究方法。数据是通过定量调查收集的，结果用于提供实际措施和准备情况评估，并为CI倡议的未来发展提供信息。该案例研究表明，CI部署实践与文献研究结果一致，员工动机、员工赋权和员工知识、管理承诺、与战略相关的CI以及CI战略的沟通都是持续CI部署和成功的关键因素。尽管是在一个高度监管的行业中，但该组织内部存在着接受和接受CI方法和举措的整体积极文化。该研究提供了一种评估CI组织准备程度和成熟度的实用方法，以确定可作为倡议基石的优势领域以及在实施前从进一步发展中受益的领域。

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来源期刊

International Journal of Management Science and Engineering Management OPERATIONS RESEARCH & MANAGEMENT SCIENCE-

CiteScore

8.50

自引率

33.30%

发文量

期刊介绍： International Journal of Management Science and Engineering Management (IJMSEM) is a peer-reviewed quarterly journal that provides an international forum for researchers and practitioners of management science and engineering management. The journal focuses on identifying problems in the field, and using innovative management theories and new management methods to provide solutions. IJMSEM is committed to providing a platform for researchers and practitioners of management science and engineering management to share experiences and communicate ideas. Articles published in IJMSEM contain fresh information and approaches. They provide key information that will contribute to new scientific inquiries and improve competency, efficiency, and productivity in the field. IJMSEM focuses on the following: 1. identifying Management Science problems in engineering; 2. using management theory and methods to solve above problems innovatively and effectively; 3. developing new management theory and method to the newly emerged management issues in engineering; IJMSEM prefers papers with practical background, clear problem description, understandable physical and mathematical model, physical model with practical significance and theoretical framework, operable algorithm and successful practical applications. IJMSEM also takes into account management papers of original contributions in one or several aspects of these elements.