Reevaluating the mission of control in records management: tools for a staff-centered approach

IF 0.8 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE

Records Management Journal Pub Date : 2022-11-09 DOI:10.1108/rmj-05-2022-0012

K. Chandler

引用次数: 2

Abstract

Purpose The purpose of this paper is to suggest that a user-centered approach to records management may result in more sustainable, intuitive and defensible records management programs compared to alternatives. Design/methodology/approach A two-part methodology is adopted: part one explores the literature for records management programs that impose a high degree of control over records at cost to users, and part two explores the author’s experience of developing tools that facilitate a user-centred approach. Findings To adopt a user-centred approach to records management requires reassessing the degree of control that should be imposed over records. Originality/value This paper provides an original analysis of the field of records management through the lens of usability, as well as original solutions in the form of technology that supports usability.

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重新评估记录管理中的控制任务:以员工为中心的方法的工具

本文的目的是提出以用户为中心的档案管理方法，与其他方法相比，可能会产生更可持续、直观和可防御的档案管理方案。设计/方法/方法采用了两部分的方法:第一部分探讨了记录管理程序的文献，这些程序以用户为代价对记录进行高度控制，第二部分探讨了作者开发工具的经验，这些工具促进了以用户为中心的方法。要采用以用户为中心的方法进行记录管理，就需要重新评估对记录的控制程度。原创性/价值本文通过可用性的视角提供了对记录管理领域的原创性分析，以及支持可用性的技术形式的原创性解决方案。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Records Management Journal INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

3.50

自引率

7.10%

发文量

期刊介绍： ■Electronic records management ■Effect of government policies on record management ■Strategic developments in both the public and private sectors ■Systems design and implementation ■Models for records management ■Best practice, standards and guidelines ■Risk management and business continuity ■Performance measurement ■Continuing professional development ■Consortia and co-operation ■Marketing ■Preservation ■Legal and ethical issues