A Usability Analysis on the Development of Caregiver Assessment Using Serious Gaming Technology (CAST) Version 2.0: A Research Update

IF 1.5 Q2 SOCIAL WORK

JOURNAL OF TECHNOLOGY IN HUMAN SERVICES Pub Date : 2020-12-14 DOI:10.1080/15228835.2020.1861576

J. Hughes, Joanna Evans, Garrett Goodman, Alexandrea C. Oliver, Tanvi Banerjee, J. Hughes, L. Lawhorne

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引用次数: 1

Abstract

Abstract The COVID-19 pandemic has increased isolation of caregivers making the development of an in-home assessment tool timely. This study examined the usability of the Caregiver Assessment using Serious Gaming Technology (CAST) version 2.0, an application that assesses task performance and stress in dementia caregivers. Following a demonstration on the CAST app, five representative user participants compared versions 1.0 to 2.0, and five participants, also representative users, evaluated version 2.0. Participants provided recommendations for substantive changes including: a reminder feature addition, addition of incentives, updates on appearance and ease of use, and updating the word scramble game (the most significant finding of this usability study). All participants reported their experiences and provided recommendations for further enhancements during semi-structured interviews with social work researchers. Results indicated that the modifications had considerably improved the application's usability. Changes in readability and use were encouraging for future use although continued development of additional games for the app is crucial for ongoing development.

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基于严肃游戏技术（CAST）2.0版的护理人员评估发展的可用性分析：研究更新

摘要新冠肺炎大流行增加了护理人员的隔离，使得及时开发家庭评估工具。这项研究使用严肃游戏技术（CAST）2.0版检查了护理人员评估的可用性，该应用程序评估痴呆症护理人员的任务表现和压力。在CAST应用程序上进行演示后，五名代表性用户参与者比较了1.0版和2.0版，五名参与者（也是代表性用户）评估了2.0版。参与者提出了实质性变革的建议，包括：增加提醒功能、增加激励措施、更新外观和易用性，以及更新单词争夺游戏（这项可用性研究的最重要发现）。所有参与者都报告了他们的经历，并在与社会工作研究人员的半结构化访谈中提出了进一步改进的建议。结果表明，这些修改大大提高了应用程序的可用性。可读性和使用性的变化对未来的使用是令人鼓舞的，尽管继续为应用程序开发额外的游戏对正在进行的开发至关重要。

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来源期刊

JOURNAL OF TECHNOLOGY IN HUMAN SERVICES SOCIAL WORK-

CiteScore

4.20

自引率

6.70%

发文量

期刊介绍： This peer-reviewed, refereed journal explores the potentials of computer and telecommunications technologies in mental health, developmental disability, welfare, addictions, education, and other human services. The Journal of Technology in Human Services covers the full range of technological applications, including direct service techniques. It not only provides the necessary historical perspectives on the use of computers in the human service field, but it also presents articles that will improve your technology literacy and keep you abreast of state-of-the-art developments.