Retention of Public IT Professionals: The Mediating Roles of Perceived Organisational Support and Psychological Empowerment

Abstract

The demand for skilled IT professionals remains strong in a global manner. Therefore, recruiting and retention of IT professionals are vital for many organisations. The research data was collected from 361 IT professionals employed in 31 public institutions with large-scale IT units in Türkiye. The results indicated that 40.7% of public IT professionals are considering leaving their current jobs in Türkiye. It was observed that POS fully mediated the relationship between LMX and the turnover intentions of public IT professionals. Moreover, contrary to the literature, enhancing employee competency increased the intention to leave (β = .27, p < . 05) rather than decreasing it.