Developing a co-produced e-learning programme to support marginalised medically underserved patients

Abstract

There have been recent calls for the NHS to pursue a value-based healthcare system, one that is “equitable, sustainable and transparent” . However, promoting a culture based on the values of patient-centred care can be challenging. One notable example in pharmacy was the concern that medicines use reviews (MURs) were being driven by organisational targets in preference to patient need . Consequently, in 2019, it was announced that MURs would be phased out and replaced by structured medication reviews, which will be carried out by pharmacists working within primary care networks .