{"title":"A linguistic reliable quality function deployment method for the healthcare sector","authors":"Sawsen Maalej, Nesrin Halouani, H. Chabchoub","doi":"10.1504/IJMCDM.2018.10015568","DOIUrl":null,"url":null,"abstract":"This study focuses on the definition of risk management tools for the dialysis service due to the importance of the healthcare organisation assessment in maintaining the system performance. The latter can serve a high quality service within hospitals with patient healthy treatment and satisfaction.","PeriodicalId":38183,"journal":{"name":"International Journal of Multicriteria Decision Making","volume":"7 1","pages":"276-297"},"PeriodicalIF":0.0000,"publicationDate":"2018-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Multicriteria Decision Making","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1504/IJMCDM.2018.10015568","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
引用次数: 1
Abstract
This study focuses on the definition of risk management tools for the dialysis service due to the importance of the healthcare organisation assessment in maintaining the system performance. The latter can serve a high quality service within hospitals with patient healthy treatment and satisfaction.
期刊介绍:
IJMCDM is a scholarly journal that publishes high quality research contributing to the theory and practice of decision making in ill-structured problems involving multiple criteria, goals and objectives. The journal publishes papers concerning all aspects of multicriteria decision making (MCDM), including theoretical studies, empirical investigations, comparisons and real-world applications. Papers exploring the connections with other disciplines in operations research and management science are particularly welcome. Topics covered include: -Artificial intelligence, evolutionary computation, soft computing in MCDM -Conjoint/performance measurement -Decision making under uncertainty -Disaggregation analysis, preference learning/elicitation -Group decision making, multicriteria games -Multi-attribute utility/value theory -Multi-criteria decision support systems and knowledge-based systems -Multi-objective mathematical programming -Outranking relations theory -Preference modelling -Problem structuring with multiple criteria -Risk analysis/modelling, sensitivity/robustness analysis -Social choice models -Theoretical foundations of MCDM, rough set theory -Innovative applied research in relevant fields