Moderating Influence of Socio-Demographic Factors on the Relationship between Social Media Applications and Guests’ Choice of Fine Dining Restaurants

Samson Kuria Kung'u, Joseph Njoroge Muiruri, Andrew Makori, Isabella Mapelu
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引用次数: 0

Abstract

The main purpose of this research was to determine the moderating influence of social demographic factors on guests’ choice of fine dining restaurants. A mixed-method (concurrent nested) was used to do the survey. Simple random sampling technique was used to select the study units while convenient sampling technique was used o pick the respondents. Quantitative data were analyzed using SPSS version 22 to generate descriptive statistics, inferential, statistics, and regression analysis. The study established that social demographic significantly influences guests’ choice of fine dining restaurants. Also revealed, was that the composite of social demographic factors is another independent variable and not a moderating variable. The study findings encourage Managers and owners of fine dining restaurants to include infrastructure that enables guests to use social media applications. This study contributes to the understanding of theories of consumer behavior in the perspective of fine dining restaurants. Also provided is knowledge for sharing with stakeholders and for policy developments.
社会人口因素对社交媒体应用与客人选择高档餐厅关系的调节作用
本研究的主要目的是确定社会人口因素对客人选择高档餐厅的调节影响。采用混合方法(并发嵌套)进行调查。采用简单的随机抽样技术来选择研究单位,而采用方便的抽样技术来挑选受访者。使用SPSS版本22对定量数据进行分析,以生成描述性统计、推断性统计、统计学和回归分析。研究表明,社会人口统计学显著影响客人对高档餐厅的选择。还揭示了社会人口因素的组合是另一个自变量,而不是一个调节变量。研究结果鼓励高级餐厅的经理和老板将基础设施纳入其中,使客人能够使用社交媒体应用程序。本研究有助于从美食餐厅的角度理解消费者行为理论。还提供了与利益攸关方分享和制定政策的知识。
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24 weeks
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