Challenges for successful implementation of Performance measurement system – case study food industry in the Republic of Macedonia

Abstract

There are numbers of different performance measurement systems, all designed in order to enhance the organizational performance. Many companies show interest and attempt to implement a system for measuring organizational perfor-mance, but not many of them are successful in it. One of the key problems that companies face after creation of the system for measuring organization performance is its implementation. During the implementation, companies face with different problems and barriers. The main goal of this paper is to research the main challenges that companies face in the phase of the implementation of a system for measuring organizational performance in the food industry in the Republic of Macedonia. The paper first reviews the challenges for successful implementation of performance measurement systems that are emphasized in the literature, and after that proceeds with analysis of the main challenges regarding the implementation that companies from the food industry in the Republic of Macedonia are facing based on a perception of the employee. The overall survey findings show that the greatest challen-ge when implement a performance measurement model is the proper selection of the right KPI and providing real data.