Measuring Perceived Risk of Privacy and Performance of M-Banking in Brazil: An Investigation Applying Item Response Theory

Q3 Business, Management and Accounting

Latin American Business Review Pub Date : 2020-11-11 DOI:10.1080/10978526.2020.1844011

M. de Souza, Rafael Tezza

引用次数: 2

Abstract

Abstract The purpose of this paper is to develop an instrument for measuring young Brazilians’ perceived risk of mobile banking privacy and performance. To build the instrument, a set of 25 items was developed and applied to a sample of 350 young mobile banking users in Brazil. We identified that factors such as the amount of time spent transacting, access to the banking application, and the possibility of interception of the connection are perceived as factors that most influence the perception of performance and privacy risk.

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测量巴西移动银行的隐私感知风险与绩效:一项应用项目反应理论的调查

摘要本文的目的是开发一种工具来衡量巴西年轻人对移动银行隐私和绩效的感知风险。为了构建该工具，我们开发了一套包含25个项目的工具，并将其应用于巴西350名年轻移动银行用户的样本中。我们发现，诸如花费在交易上的时间、对银行应用程序的访问以及连接被拦截的可能性等因素被认为是最影响性能和隐私风险感知的因素。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Latin American Business Review Business, Management and Accounting-Business and International Management

CiteScore

2.40

自引率

0.00%

发文量

期刊介绍： Latin American Business Review is a quarterly, refereed journal which facilitates the exchange of information and new ideas between academics, business practitioners, public policymakers, and those in the international development community. Special features of the journal will keep you current on various teaching, research, and information sources. These activities all focus on the business and economic environment of the diverse and dynamic countries of the Americas.