Cybersecurity threats and vulnerabilities experienced by small-scale African migrant traders in Southern Africa.

Abstract

Cybersecurity threats have increased as the world becomes increasingly interconnected. Whilst the use of technology to facilitate commercial activities is now common practice, there is a need to limit exposure to these threats so that traders can transact safely. This study aimed to identify and analyse common cybersecurity vulnerabilities and threats experienced by small-scale African migrant traders in Southern Africa. A qualitative approach was employed and semi-structured and key informant interviews were conducted to gather the primary data, with secondary data sourced from the relevant literature. The study found that the majority of the small-scale traders experienced hacking while using their mobile devices for transacting. Moreover, most reported a lack of knowledge of cybersecurity and were therefore vulnerable to further threats. It is recommended that small-scale traders be capacitated with relevant technical information to enhance their understanding of cybersecurity risks that can negatively affect their commercial activities. There is also a need for further research to identify mitigation techniques and infrastructure to protect small-scale traders.