APPLICATION OF ASSOCIATION RULES FOR FORMATION OF PUBLIC (ADMINISTRATIVE) SERVICES PORTFOLIO

Suchasni informatsiini sistemi Pub Date : 2022-12-08 DOI:10.20998/2522-9052.2022.4.09

Olena Gavrilenko, O. Khomenko, O. Zhurakovska, Alla Kohan, Andrii Piskun, Olena Khalus

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引用次数: 2

Abstract

The formation of complex services is carried out exclusively according to the principle of association based on a life (business) event or situation. But as practical experience shows, users often request several services at the same time, and these services are not connected by one life event. This can be seen if you analyze the statistical data on service delivery by service delivery centers. The application of intelligent data analysis allows to reveal the hidden relationship between services. Based on this, a new principle of combining services was formulated. The object of research is the process of forming a portfolio of services based on association rules. An algorithm for forming a portfolio and providing recommendations for a decision-maker has been developed. Recommendations are presented in the form of sets of services that can be included in a portfolio. The application of this principle will allow to expand the set of complex services due to new portfolios. This will simplify and improve the service delivery process for both authorities and users.

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关联规则在公共(行政)服务组合形成中的应用

复杂服务的形成完全根据基于生活（商业）事件或情况的关联原则进行。但实际经验表明，用户经常同时请求多个服务，而这些服务并不是由一个生活事件连接起来的。如果你分析服务提供中心提供服务的统计数据，就会发现这一点。智能数据分析的应用可以揭示服务之间隐藏的关系。在此基础上，制定了一项新的服务组合原则。研究的对象是基于关联规则形成服务组合的过程。已经开发了一种用于形成投资组合并为决策者提供建议的算法。建议以服务集的形式呈现，这些服务集可以包含在投资组合中。这一原则的应用将允许由于新的投资组合而扩展复杂的服务集。这将简化和改进当局和用户的服务提供过程。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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