Intersections of organizational citizenship behaviors and counterproductive work behaviors: Empirical evidence of moral licensing and cleansing theories

IF 1.5 Q3 MANAGEMENT

Human systems management Pub Date : 2023-07-27 DOI:10.3233/hsm-230020

Dominique Peyrat-Guillard, A. Glińska-Neweś, A. Lis, Joanna Górka, D. Szostek

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引用次数: 0

Abstract

BACKGROUND: Our research offers an empirically supported contribution regarding the co-occurrence of Organizational Citizenship Behaviors (OCBs) and Counterproductive Work Behaviors (CWBs). Traditionally, OCBs and CWBs are considered to be mutually exclusive types of organizational behaviors. However, the same employee may engage in both behaviors, as explained by the moral licensing and cleaning theories. OBJECTIVE: The aim of the paper is to validate that the moral licensing theory (which posits that one may feel authorized to behave badly due to previous positive behaviors) and the moral cleansing theory (which posits feelings of guilt for previous negative behaviors) stand behind the paradox of an individual member of an organization engaging in both OCBs and CWBs. METHODS: The analysis is based on the findings from a questionnaire survey conducted on a sample of employees of local government units in Poland (N = 736). RESULTS: Our results show the positive relations between moral licensing and CWBs (the Abuse and Withdrawal dimensions) and between moral cleansing and OCBs (the Altruistic dimension), thus providing empirical evidence of both theories in an organizational context. CONCLUSIONS: Our findings suggest complex relationships between positive and negative behaviors depending on whether employees feel authorized or not to compensate for positive behaviors or feel a moral obligation to repair for negative ones.

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组织公民行为和反生产行为的交叉点:道德许可和净化理论的经验证据

背景：我们的研究对组织公民行为（OCBs）和反生产工作行为（CWBs）的共现提供了实证支持。传统上，OCB和CWB被认为是相互排斥的组织行为类型。然而，正如道德许可和清洁理论所解释的那样，同一名员工可能同时从事这两种行为。目的：本文的目的是验证道德许可理论（假设一个人可能会因为以前的积极行为而感到被授权做出糟糕的行为）和道德净化理论（假设对以前的消极行为感到内疚）支持组织中的个人成员同时参与OCB和CWB的悖论。方法：该分析基于对波兰地方政府单位员工进行的问卷调查结果（N = 736）。结果：我们的研究结果显示了道德许可与CWBs（滥用和退出维度）以及道德清洗与OCBs（利他主义维度）之间的正相关关系，从而为这两种理论在组织背景下提供了经验证据。结论：我们的研究结果表明，积极行为和消极行为之间存在复杂的关系，这取决于员工是否觉得有权补偿积极行为，或者是否觉得有道德义务修复消极行为。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Human systems management MANAGEMENT-

CiteScore

3.50

自引率

30.40%

发文量

期刊介绍： Human Systems Management (HSM) is an interdisciplinary, international, refereed journal, offering applicable, scientific insight into reinventing business, civil-society and government organizations, through the sustainable development of high-technology processes and structures. Adhering to the highest civic, ethical and moral ideals, the journal promotes the emerging anthropocentric-sociocentric paradigm of societal human systems, rather than the pervasively mechanistic and organismic or medieval corporatism views of humankind’s recent past. Intentionality and scope Their management autonomy, capability, culture, mastery, processes, purposefulness, skills, structure and technology often determine which human organizations truly are societal systems, while others are not. HSM seeks to help transform human organizations into true societal systems, free of bureaucratic ills, along two essential, inseparable, yet complementary aspects of modern management: a) the management of societal human systems: the mastery, science and technology of management, including self management, striving for strategic, business and functional effectiveness, efficiency and productivity, through high quality and high technology, i.e., the capabilities and competences that only truly societal human systems create and use, and b) the societal human systems management: the enabling of human beings to form creative teams, communities and societies through autonomy, mastery and purposefulness, on both a personal and a collegial level, while catalyzing people’s creative, inventive and innovative potential, as people participate in corporate-, business- and functional-level decisions. Appreciably large is the gulf between the innovative ideas that world-class societal human systems create and use, and what some conventional business journals offer. The latter often pertain to already refuted practices, while outmoded business-school curricula reinforce this problematic situation.

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