Looking good or doing good? Define the U.S. university's public mission by analyzing mission statements and strategic planning

IF 3.8 Q2 MANAGEMENT
A. Papadimitriou, Sarah Maria Schiffecker
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引用次数: 0

Abstract

PurposeThis study aimed to find possible answers to whether U.S. universities are merely looking good or doing good regarding their third mission using elements of the triple bottom line (people, planet, prosperity) and the 2030 Agenda.Design/methodology/approachQualitative exploratory empirical study based on an in-depth analysis of publicly available documents (i.e. mission statements and strategic planning) and information from the Impact Rankings 2020 edition (webpages). The study uses a multilevel analysis to capture the parameters “looking good” and “doing good.” The sample consists of 15 U.S. universities.FindingsThe findings demonstrate that universities are looking good in terms of their effort to support their third mission. Data show that all universities covered themes related to people and prosperity in their mission statements and strategic planning. However, when the authors dived into the managerial metrics, KPIs, benchmarks and other evidence to characterize them as doing good, the authors encountered some challenges in identifying evidence. The data suggest that universities most likely participated in the Impact Ranking act as “cherry pickers” and might participate in unproblematic goals for their organization.Originality/valueThe 3Ps and the 17 Sustainable Development Goals used in this study to examine the university public mission never used in other studies. The goal in this study was not to evaluate those universities in terms of looking good and doing good but rather to contribute to the gap in the literature and provide suggestions to university C-suite.
看起来不错还是做得不错?通过分析使命宣言和战略规划来定义美国大学的公共使命
目的:本研究旨在通过三重底线(人、地球、繁荣)和2030年议程的要素,找到美国大学在第三个使命方面是看起来不错还是做得不错的可能答案。设计/方法/方法定性探索性实证研究基于对公开可用文件(即使命声明和战略规划)和2020年影响力排名版(网页)信息的深入分析。该研究采用多层次分析来捕捉“看起来不错”和“做得不错”的参数。样本包括15所美国大学。调查结果调查结果表明,大学在支持第三项使命方面的努力看起来不错。数据显示,所有大学在其使命宣言和战略规划中都涵盖了与人与繁荣相关的主题。然而,当作者深入研究管理指标、kpi、基准和其他证据来描述他们做得好时,作者在识别证据方面遇到了一些挑战。数据显示,参与影响力排名的大学最有可能扮演“挑挑拣拣者”的角色,并可能参与其组织的无问题目标。独创性/价值本研究中使用的3Ps和17个可持续发展目标来考察其他研究中从未使用过的大学公共使命。这项研究的目的不是从外表和行为上评价这些大学,而是为了弥补文献中的差距,并为大学高管提供建议。
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来源期刊
TQM Journal
TQM Journal Business, Management and Accounting-Business, Management and Accounting (all)
CiteScore
9.10
自引率
0.00%
发文量
114
期刊介绍: Commitment to quality is essential if companies are to succeed in a commercial environment which will be virtually unrecognizable in less than a decade. Changing attitudes, changing perspectives and changing priorities will revolutionise the structure and philosophy of future business practice - and TQM will be at the heart of that metamorphosis. All aspects of preparing for, developing, introducing, managing and evaluating TQM initiatives.
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