How to foster contractors’ in-role and extra-role behavior: the role of interpersonal ties and dependence asymmetry

IF 3 Q2 BUSINESS

Construction Management and Economics Pub Date : 2023-04-06 DOI:10.1080/01446193.2023.2197651

Bowen Liu, Pengli Huang, Wenxue Lu

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引用次数: 0

Abstract

Abstract Boundary spanners of construction projects are representatives of the interaction between the client and the contractor, and their good interpersonal ties are a catalyst for the development of cooperation between the two organizations and play an important role in project success. However, in the existing research, the relationship between interpersonal ties and cooperative behavior is still controversial, and little attention is paid to the individual level of construction projects. Therefore, this study explores the influence mechanism of each dimension of boundary spanners’ interpersonal ties (obligatory ties, instrumental ties, and affective ties) on contractors’ cooperative behavior (in-role and extra-role behavior) and the moderating effect of dependence asymmetry. The data from 248 questionnaires completed by practitioners in the Chinese construction industry show that obligatory ties positively affect contractors’ in-role and extra-role behavior, and the correlation between obligatory ties and in-role and extra-role behavior is positively moderated by dependence asymmetry. Moreover, instrumental ties are positively related to contractors’ in-role and extra-role behavior. However, affective ties only positively affect contractors’ extra-role behavior, and this effect is negatively moderated by dependence asymmetry. These findings have implications for clients and contractors and can help them maintain their relationships, thus improving project performance.

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如何培养承包商的角色内和角色外行为：人际关系和依赖不对称的作用

摘要建筑项目的边界扳手是客户和承包商之间互动的代表，他们良好的人际关系是两个组织之间合作发展的催化剂，对项目的成功起着重要作用。然而，在现有的研究中，人际关系与合作行为之间的关系仍然存在争议，很少关注建设项目的个体层面。因此，本研究探讨了边界人人际关系（义务关系、工具关系和情感关系）的各个维度对承包商合作行为（角色内和角色外行为）的影响机制以及依赖不对称的调节作用。来自中国建筑行业从业人员248份问卷的数据显示，义务关系对承包商的角色内和角色外行为有正向影响，而依赖不对称正调节了义务关系与角色内和任务外行为之间的相关性。此外，工具关系与承包商的角色内行为和角色外行为呈正相关。然而，情感纽带只会正向影响承包商的角色外行为，而这种影响会受到依赖不对称的负面调节。这些发现对客户和承包商有影响，可以帮助他们维持关系，从而提高项目绩效。

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来源期刊

Construction Management and Economics BUSINESS-

CiteScore

7.50

自引率

14.70%

发文量

期刊介绍： Construction Management and Economics publishes high-quality original research concerning the management and economics of activity in the construction industry. Our concern is the production of the built environment. We seek to extend the concept of construction beyond on-site production to include a wide range of value-adding activities and involving coalitions of multiple actors, including clients and users, that evolve over time. We embrace the entire range of construction services provided by the architecture/engineering/construction sector, including design, procurement and through-life management. We welcome papers that demonstrate how the range of diverse academic and professional disciplines enable robust and novel theoretical, methodological and/or empirical insights into the world of construction. Ultimately, our aim is to inform and advance academic debates in the various disciplines that converge on the construction sector as a topic of research. While we expect papers to have strong theoretical positioning, we also seek contributions that offer critical, reflexive accounts on practice. Construction Management & Economics now publishes the following article types: -Research Papers -Notes - offering a comment on a previously published paper or report a new idea, empirical finding or approach. -Book Reviews -Letters - terse, scholarly comments on any aspect of interest to our readership. Commentaries -Obituaries - welcome in relation to significant figures in our field.