Mapping quality performance through Lean Six Sigma and new product development attributes

IF 3.8 Q2 MANAGEMENT

TQM Journal Pub Date : 2023-07-12 DOI:10.1108/tqm-11-2022-0324

Vimal Kumar, E. Cudney, Ankesh Mittal, Ajay Jha, Neeraj Yadav, A. Owad

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引用次数: 2

Abstract

PurposeNew product development (NPD) is necessary for business sustenance and customer satisfaction. Six Sigma and Design for Lean Six Sigma (DLSS) efficiently employ the repetitive stages for NPD, leading to quality performance and profitability. This study aims to map the quality performance through NPD attributes through the Lean methodology.Design/methodology/approachThe data on NPD were collected from 267 respondents from manufacturing companies to map the relationship between Six Sigma and DLSS for NPD. Confirmatory factor analysis was employed to confirm model fit, while structural equation modeling was employed to analyze the empirical data for framework testing. The study included nine variables and fourteen hypotheses identified from the literature.FindingsThe statistical results of this study show that NPD attributes such as innovation, marketing, organization, customer, product and technology positively influence the Lean Six Sigma structured improvement process (LSSSIP) and DLSS. Moreover, integrating these attributes in Lean planning enhance quality performance. This empirical investigation's findings indicate that ten of the 14 hypotheses were supported, giving the study a strong foundation.Research limitations/implicationsThe data collection was limited to northern India; therefore, the results may not be generalizable to other areas of the world.Practical implicationsNPD involves handling technical issues and factors such as cost, operational bottlenecks, economic changes, competitors' strategy and company policy. This study helps understand the various NPD parameters and their relationship to Lean, which enables an effective NPD implementation strategy.Originality/valueThe current philosophy of NPD calls for a concurrent engineering approach; therefore, the entire organization must be part of this process. This study uses the holistic framework by optimizing NPD with Lean Six Sigma (LSS) principles. The study is unique in that, to date, research does not integrate NPD attributes with the objectives of LSS to develop an efficient NPD implementation strategy.

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通过精益六西格玛和新产品开发属性映射质量绩效

目的新产品开发(NPD)是企业生存和顾客满意的必要条件。六西格玛和精益六西格玛设计(DLSS)有效地在新产品开发中使用重复阶段，从而提高质量绩效和盈利能力。本研究旨在通过精益方法，通过新产品开发属性来映射质量绩效。设计/方法/方法从267家制造企业的受访者中收集有关新产品开发的数据，以绘制六西格玛与新产品开发DLSS之间的关系。采用验证性因子分析确认模型拟合，采用结构方程模型分析经验数据进行框架检验。该研究包括9个变量和14个从文献中确定的假设。本研究的统计结果显示，创新、营销、组织、顾客、产品和技术等新产品开发属性对精益六西格玛结构化改进过程(LSSSIP)和DLSS有正向影响。此外，在精益计划中整合这些属性可以提高质量绩效。本实证调查的结果表明，14个假设中有10个得到了支持，为本研究提供了坚实的基础。研究局限性/意义数据收集仅限于印度北部;因此，研究结果可能无法推广到世界其他地区。实际意义snpd涉及处理技术问题和因素，如成本、操作瓶颈、经济变化、竞争对手的战略和公司政策。本研究有助于理解各种新产品开发参数及其与精益的关系，从而实现有效的新产品开发实施策略。当前的新产品开发理念要求并行工程方法;因此，整个组织都必须成为这个过程的一部分。本研究采用整体框架，以精益六西格玛(LSS)原则优化新产品开发。该研究的独特之处在于，迄今为止，研究并没有将新产品开发属性与LSS的目标结合起来，以制定有效的新产品开发实施策略。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

TQM Journal Business, Management and Accounting-Business, Management and Accounting (all)

CiteScore

9.10

自引率

0.00%

发文量

114

期刊介绍： Commitment to quality is essential if companies are to succeed in a commercial environment which will be virtually unrecognizable in less than a decade. Changing attitudes, changing perspectives and changing priorities will revolutionise the structure and philosophy of future business practice - and TQM will be at the heart of that metamorphosis. All aspects of preparing for, developing, introducing, managing and evaluating TQM initiatives.