{"title":"How informational factors affect consumers when purchasing secondhand books online","authors":"William A. Ellegood, Jason M. Riley","doi":"10.1108/idd-05-2022-0037","DOIUrl":null,"url":null,"abstract":"\nPurpose\nThis study aims to understand how informational factors influence online purchase intention when considering secondhand books.\n\n\nDesign/methodology/approach\nA conceptual model linking book condition, description, delivery cost, picture, sellers’ rating and delivery date to purchase intention was developed and tested by using structural equation modeling. Survey data from 234 respondents was used to analyze both direct and mediating relationships.\n\n\nFindings\nThe examination demonstrates how book condition, delivery cost and sellers’ rating influence consumers’ purchase intention. Book condition directly and indirectly influenced purchase intention, while delivery cost and sellers’ rating were significant only when including the mediating variable delivery date.\n\n\nOriginality/value\nThis work clarifies where resources should be allocated when offering secondhand books online. Sellers should dedicate time to include informational factors such as book condition, delivery cost and sellers’ rating. Contra wise, there is little value expounding on the book’s description or providing a high-quality picture when selling online.\n","PeriodicalId":43488,"journal":{"name":"Information Discovery and Delivery","volume":null,"pages":null},"PeriodicalIF":2.1000,"publicationDate":"2023-01-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Information Discovery and Delivery","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/idd-05-2022-0037","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 0
Abstract
Purpose
This study aims to understand how informational factors influence online purchase intention when considering secondhand books.
Design/methodology/approach
A conceptual model linking book condition, description, delivery cost, picture, sellers’ rating and delivery date to purchase intention was developed and tested by using structural equation modeling. Survey data from 234 respondents was used to analyze both direct and mediating relationships.
Findings
The examination demonstrates how book condition, delivery cost and sellers’ rating influence consumers’ purchase intention. Book condition directly and indirectly influenced purchase intention, while delivery cost and sellers’ rating were significant only when including the mediating variable delivery date.
Originality/value
This work clarifies where resources should be allocated when offering secondhand books online. Sellers should dedicate time to include informational factors such as book condition, delivery cost and sellers’ rating. Contra wise, there is little value expounding on the book’s description or providing a high-quality picture when selling online.
期刊介绍:
Information Discovery and Delivery covers information discovery and access for digital information researchers. This includes educators, knowledge professionals in education and cultural organisations, knowledge managers in media, health care and government, as well as librarians. The journal publishes research and practice which explores the digital information supply chain ie transport, flows, tracking, exchange and sharing, including within and between libraries. It is also interested in digital information capture, packaging and storage by ‘collectors’ of all kinds. Information is widely defined, including but not limited to: Records, Documents, Learning objects, Visual and sound files, Data and metadata and , User-generated content.