Risk management of human factors in airports screening process

IF 2.4 4区管理学 Q1 SOCIAL SCIENCES, INTERDISCIPLINARY

Journal of Risk Research Pub Date : 2022-09-05 DOI:10.1080/13669877.2022.2108119

Michelle S. F. Arcúrio, Fabiana S. de Arruda

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引用次数: 0

Abstract

Abstract Screening process at airports is considered as a critical element for airport security. The screening checkpoints are a component of the airport infrastructure that constitutes a contribution to the security of nations. Regarding the human factor in screening checkpoints, there is an opportunity to consider their specificities within the scope of risk management. This study aimed to develop a consistent tool (risk matrix) which serves as a guide for airports to assess and map human factors in the screening checkpoints. The research method involved four phases, namely: Phase 1: Criterion-conceptual design of the Risk Matrix Modeling; Phase 2: Instrument Construction; Phase 3: Instrument validation; and Phase 4: Practical application of the instrument in a real airport operational context. The risk matrix structure comprises four methodological steps (context, risks, assessment and response) and presents criteria that were not used for this purpose, such as residual risks analysis and financial impact dosimetry linked to administrative measures arising from quality control actions. The tool consists of eleven correlated spreadsheets and is a useful model for mapping human factors (HF-AVSEC) under the security scope. The main results from this study are: (i) the elaboration of a conceptual model for the human factors risk matrix in AVSEC; (ii) the establishment of criteria for the human factors risk matrix; (iii) the development of a practical instrument modeling for AVSEC human factor management (HFM-AVSEC); (iv) validation of the risk matrix criteria by an expert panel working in Class AP-3 and Class AP-2 airports; (v) the application of the matrix in two Brazilian airports (Class AP-2 and Class AP-3), constituting a pioneering, practical and effective contribution to the AVSEC in terms of risk management at airports. The proposed matrix can be replicated by organizations in the aviation industry and by other entities structured as complex and socio-technical systems.

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机场安检过程中人为因素的风险管理

摘要机场安检过程被认为是机场安全的一个关键因素。安检点是机场基础设施的一个组成部分，对国家安全做出了贡献。关于筛查检查站的人为因素，有机会在风险管理范围内考虑其特殊性。这项研究旨在开发一种一致的工具（风险矩阵），作为机场评估和绘制筛查检查站人为因素地图的指南。研究方法包括四个阶段，即：第一阶段：风险矩阵建模的准则概念设计；第二阶段：仪器施工；第3阶段：仪器验证；以及第4阶段：该仪器在实际机场运作中的实际应用。风险矩阵结构包括四个方法步骤（背景、风险、评估和响应），并提出了未用于此目的的标准，如剩余风险分析和与质量控制行动产生的行政措施相关的财务影响剂量测定。该工具由11个相关的电子表格组成，是在安全范围内绘制人为因素（HF-AVSEC）的有用模型。本研究的主要结果是：（i）阐述了AVSEC中人为因素风险矩阵的概念模型；（ii）为人为因素风险矩阵制定标准；（iii）开发用于AVSEC人为因素管理的实用工具建模（HFM-AVSEC）；（iv）由在AP-3级和AP-2级机场工作的专家小组验证风险矩阵标准；（v）该矩阵在两个巴西机场（AP-2级和AP-3级）的应用，在机场风险管理方面为AVSEC做出了开创性、实用和有效的贡献。航空业组织和其他结构复杂的社会技术系统实体可以复制拟议的矩阵。

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来源期刊

Journal of Risk Research SOCIAL SCIENCES, INTERDISCIPLINARY-

CiteScore

12.20

自引率

5.90%

发文量

期刊介绍： The Journal of Risk Research is an international journal that publishes peer-reviewed theoretical and empirical research articles within the risk field from the areas of social, physical and health sciences and engineering, as well as articles related to decision making, regulation and policy issues in all disciplines. Articles will be published in English. The main aims of the Journal of Risk Research are to stimulate intellectual debate, to promote better risk management practices and to contribute to the development of risk management methodologies. Journal of Risk Research is the official journal of the Society for Risk Analysis Europe and the Society for Risk Analysis Japan.