Securing the Company Jewels

Abstract

Often the problem with a runbook isn't the runbook itself, it's the runner of the runbook that matters. A runbook, or a checklist, is supposed to be an aid to memory and not a replacement for careful and independent thought. But our industry being what it is, we now see people take these things to their illogical extremes, and I think this is the problem you are running into with your local runbook runner.