Explore the relationship between leadership skills, organizational citizenship behavior and organizational culture in Vietnamese public organizations

IF 1.9 Q3 MANAGEMENT

INDUSTRIAL AND COMMERCIAL TRAINING Pub Date : 2023-04-03 DOI:10.1108/ict-10-2022-0078

Quan Hoang Nguyen Tran

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引用次数: 1

Abstract

Purpose The purpose of this study is to look into the relationship between leadership skills, especially technical, human and conceptual skills, and organizational citizenship behavior (OCB), with organizational culture acting as a mediator. Design/methodology/approach For the purpose of this study, a quantitative strategy was adopted. To collect data, paper/online surveys were administered to 294 individuals in various Vietnamese public organizations. Stata 15.1 was used to assess the reliability, validity and consistency of the measurements. Regression analysis was used to evaluate the proposed hypotheses. Findings It was discovered that leadership skills have a significant effect on OCB, which partially supported the hypotheses. However, only conceptual skill was found to have a significant impact on individual OCB (OCBI). Conceptual skill was also found to have a significant impact on supportive culture. In addition, only supportive culture had a significant effect on OCBI. Finally, supportive culture was confirmed to mediate the relationship between conceptual skill and OCBI. Originality/value This study adds to the social exchange theory by filling three significant gaps in previous research on leadership skills. First, it investigates the impact of three leadership skills on OCB in public organizations. Second, it examines the role of leadership skills in fostering an organizational culture. Third, the paper concludes by investigating the underlying mechanism through which leadership skills contribute to OCB via the mediation of organizational culture. The implications of these findings for practice are discussed.

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探讨越南公共组织中领导技能、组织公民行为和组织文化之间的关系

目的探讨领导技能(尤其是技术技能、人际技能和概念技能)与组织公民行为之间的关系，组织文化在其中起中介作用。设计/方法/方法为了本研究的目的，采用了定量策略。为了收集数据，对越南各公共组织的294名个人进行了纸质/在线调查。采用Stata 15.1对测量结果的信度、效度和一致性进行评估。采用回归分析对提出的假设进行评估。研究发现，领导技能对组织公民行为有显著影响，这部分支持了假设。然而，只有概念技能对个体OCBI有显著影响。概念技能也被发现对支持性文化有显著影响。此外，只有支持性文化对OCBI有显著影响。最后，支持性文化在概念技能与OCBI之间起到中介作用。原创性/价值本研究补充了社会交换理论，填补了之前关于领导技能研究的三个重要空白。首先，研究了三种领导技能对公共组织公民行为的影响。其次，它考察了领导技能在培养组织文化中的作用。第三，研究了领导技能在组织文化的中介作用下对组织公民行为的影响机制。讨论了这些发现对实践的影响。

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来源期刊

INDUSTRIAL AND COMMERCIAL TRAINING MANAGEMENT-

CiteScore

3.10

自引率

7.10%

发文量

期刊介绍： ■Action learning-principles and practice ■Applications of new technology ■Careers management and counselling ■Computer-based training and interactive video ■Continuing management education ■Learning methods, styles and processes ■Managing change ■Marketing, sales and customer services ■New training and learning methods ■Quality circles, team-working and business games ■Recruitment and selection ■Specialist training-needs and methods ■Youth employment and training ■Topicality Too much training theory takes too long to read and may not have immediate practical advantages.