Experiencing islands: is sustainability reported in tourists’ online reviews?

IF 2.4 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM
M. Nowacki, Joanna Kowalczyk-Anioł
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引用次数: 3

Abstract

ABSTRACT Sustainable experiences are a key component of functioning sustainable destinations. Therefore, it is important to know the spectrum of tourist experiences to determine whether sustainable experiences are present in them. The article aims to analyse the experiences gained and shared via TripAdvisor by tourists visiting three Baltic islands: Wolin, Bornholm and Gotland. The researchers used mixed methods: quantitative (text mining) and qualitative (narrative research). All reviews posted on TripAdvisor concerning the islands' tourist attractions have been scraped. Many experiences related to sustainability were found to differentiate between the studied islands. Most of the sustainable experiences were related to nature, forests and plants. The atmosphere and authenticity distinguish the experiences in Bornholm, the forest and wildlife in Wolin, and plants and flowers in Gotland. The example of the studied islands shows that effective targeting of sustainable tourism in these destinations still requires a lot of effort, including well-thought-out designing of tourist experiences.
体验岛屿:游客的在线评论中报告了可持续性吗?
摘要可持续体验是可持续目的地运作的关键组成部分。因此,了解旅游体验的范围以确定其中是否存在可持续体验是很重要的。本文旨在分析访问波罗的海三个岛屿(沃林岛、博恩霍尔姆岛和哥特兰岛)的游客通过TripAdvisor获得和分享的经验。研究人员采用了混合方法:定量(文本挖掘)和定性(叙事研究)。TripAdvisor上发布的所有关于这些岛屿旅游景点的评论都被删除了。研究发现,与可持续性有关的许多经验在所研究的岛屿之间存在差异。大多数可持续经验都与自然、森林和植物有关。气氛和真实性使博恩霍尔姆的体验、沃林的森林和野生动物以及哥特兰的植物和花朵与众不同。所研究岛屿的例子表明,在这些目的地有效定位可持续旅游业仍然需要付出大量努力,包括精心设计旅游体验。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Journal of Ecotourism
Journal of Ecotourism Social Sciences-Geography, Planning and Development
CiteScore
6.40
自引率
12.50%
发文量
32
期刊介绍: The Journal of Ecotourism seeks to advance the field by examining the social, economic, and ecological aspects of ecotourism at a number of scales, and including regions from around the world. Journal of Ecotourism welcomes conceptual, theoretical, and empirical research, particularly where it contributes to the dissemination of new ideas and models of ecotourism planning, development, management, and good practice. While the focus of the journal rests on a type of tourism based principally on natural history - along with other associated features of the man-land nexus - it will consider papers which investigate ecotourism as part of a broader nature based tourism, as well as those works which compare or contrast ecotourism/ists with other forms of tourism/ists.
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