Performance Indicators Considered for Selection of Agency in Maritime Industry

IF 1.1 4区工程技术 Q4 MANAGEMENT

Transportation Journal Pub Date : 2018-08-31 DOI:10.5325/TRANSPORTATIONJ.57.3.0238

S. Kose, M. Ozkok, Faruk Bugra Demirel, E. Kose

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引用次数: 3

Abstract

Abstract:A shipping agency or shipping agent is the designated person or agency held responsible for handling shipments and cargo, and the general interests of its customers, at ports and harbors worldwide, on behalf of ship owners, managers, and charterers. Shipping agents will usually take care of all the regular routine tasks of a shipping company quickly and efficiently. They ensure that essential supplies, crew transfers, customs documentation, and waste declarations are all arranged with the port authorities without delay and often provide the shipping company with updates and reports on activities at the destination port so that shipping companies have real-time information while goods are in transit. Due to these reasons, selection of the ship agencies becomes an indispensable part of maritime transportation. Managing a ship agency requires interconnected and labor-intensive processes for any kind of shipping operations, which results in a complicated mission. This study presents the most important ship agency selection criteria, according to the determined criteria in the literature, by employing fuzzy AHP technique, one of the most common fuzzy multiple criteria decision-making (MCDM) methods.

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海运业代理机构选择的绩效指标研究

摘要:船舶代理或船舶代理人是在世界各地的港口和港口，代表船东、管理人员和承租人，负责处理货物和货物及其客户的一般利益的指定人员或机构。航运代理通常会快速有效地处理航运公司的所有日常事务。他们确保必需物资、船员调动、海关文件和废物申报都能及时与港口当局安排好，并经常向航运公司提供目的港活动的最新情况和报告，以便航运公司在货物运输过程中获得实时信息。由于这些原因，船舶代理的选择成为海上运输中不可缺少的一部分。管理一个船舶代理机构需要相互联系和劳动密集型的过程，任何类型的航运业务，这导致了一个复杂的任务。本研究根据文献中确定的准则，运用模糊层次分析法(fuzzy AHP)提出了最重要的船舶代理选择准则，这是最常用的模糊多准则决策方法之一。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Transportation Journal Multiple-

CiteScore

2.40

自引率

4.30%

发文量

期刊介绍： Transportation Journal is devoted to the publication of articles that present new knowledge relating to all sectors of the supply chain/logistics/transportation field. These sectors include supply chain/logistics management strategies and techniques; carrier (transport firm) and contract logistics firm (3PL and 4PL) management strategies and techniques; transport economics; regulation, promotion, and other dimensions of public policy toward transport and logistics; and education.