The Effects of Country of Origin and Social Media Opinion Leaders on Purchase Intention for Wuling Vehicles

Fandis Ekyawan, Marufa Rahman
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Abstract

Manuscript type: Research Article Research Aims: This research objective was to analyse the influence of country of origin, trust, price perception, perceived quality and social media opinion leader on Wuling purchase intention. Design/methodology/approach: This study was conducted quantitatively by distributing questionnaires to 234 respondents who are over 20 years old and know about Wuling and selected YouTube channels. Data was analysed using Structural Equation Modelling (SEM) method with the LISREL software application. Research Findings: The results of this study indicate that there is a positive significant impact relationship between country of origin (country-related products) and trust in the purchase intention of Wuling vehicles as well as the relationship of the negative significant impact of country of origin (country-related effect) on trust and social media opinion leaders on purchase intention of Wuling vehicles. Theoretical Contribution/Originality: The findings of this study can explain the importance of country of origin cues and social media opinion leader effect on customer behaviour in their decision-making. Practitioner/Policy Implication: The managerial implication of the research is that Wuling has to reduce brand associations with China to compete in Indonesia, and Wuling has to improve the product quality, after-sales service, ease of getting spare parts and continuous innovation to get an impact and positive response. Research limitation/Implications: This study has limitations; first, the research data only relies on one platform (YouTube) in Indonesia to test hypotheses. Second, the survey was about vehicles.
原产国和社交媒体意见领袖对五菱汽车购买意愿的影响
研究目的:本研究的目的是分析原产国、信任、价格感知、感知质量和社交媒体意见领袖对五菱购买意愿的影响。设计/方法/方法:本研究通过向234名20岁以上、了解五菱和选定YouTube频道的受访者发放问卷进行定量研究。应用LISREL软件,采用结构方程建模(SEM)方法对数据进行分析。研究发现:本研究结果表明,原产国(与国家相关的产品)与信任对五菱汽车购买意愿存在正向显著影响关系,原产国(与国家相关的效应)对信任和社交媒体意见领袖对五菱汽车购买意愿存在负向显著影响关系。理论贡献/独创性:本研究的发现可以解释原产国线索和社交媒体意见领袖对消费者决策行为的重要性。实践者/政策启示:本研究的管理启示是,五菱必须减少与中国的品牌联想,才能在印度尼西亚竞争,五菱必须提高产品质量、售后服务、备件获取便利性和持续创新,才能获得影响和积极的回应。研究局限性/启示:本研究存在局限性;首先,研究数据只依赖于印度尼西亚的一个平台(YouTube)来检验假设。其次,调查是关于车辆的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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