Awareness and Users’ Opinion regarding Need of Virtual Reference Service in Chandigarh Region Innovation and Knowledge Cluster Institutions (CRIKC) in India: A Study

Q3 Social Sciences

Internet Reference Services Quarterly Pub Date : 2022-09-26 DOI:10.1080/10875301.2022.2119628

A. Sinhababu, Shiv Kumar

引用次数: 4

Abstract

Abstract The present study aims to highlight the users’ awareness as well as opinion regarding virtual reference service (VRS) in respect to traditional reference service (TRS) and to throw light on critical dimensions which may provide new insight in the pre-implementation stage of VRS in Chandigarh Region Innovation and Knowledge Cluster (CRIKC) libraries. The study is based on a sample drawn from users of the CRIKC libraries. To assess and evaluate the users’ perception about the feasibility of VRS, a structured interview schedule was prepared and conducted among 388 users of CRIKC libraries. The reason for choosing an interview schedule was to know the status of VRS as well as users’ opinion regarding the service in greater depth.

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印度昌迪加尔地区创新和知识集群机构（CRIKC）对虚拟参考咨询服务需求的认识和用户意见：一项研究

摘要本研究旨在强调用户对虚拟参考服务（VRS）相对于传统参考服务（TRS）的认识和看法，并揭示关键维度，这些维度可能为昌迪加尔地区创新与知识集群（CRIKC）图书馆虚拟参考服务的实施前阶段提供新的见解。这项研究以CRIKC图书馆用户的样本为基础。为了评估和评估用户对VRS可行性的看法，编制了一份结构化的访谈表，并对CRIKC图书馆的388名用户进行了访谈。选择面试时间表的原因是为了更深入地了解VRS的状态以及用户对该服务的看法。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Internet Reference Services Quarterly Social Sciences-Library and Information Sciences

CiteScore

2.40

自引率

0.00%

发文量

期刊介绍： Internet Reference Services Quarterly tackles the tough job of keeping librarians up to date with the latest developments in Internet referencing and librarianship. This peer-reviewed quarterly journal is designed to function as a comprehensive information source librarians can turn to and count on for keeping up-to-date on emerging technological innovations, while emphasizing theoretical, research, and practical applications of Internet-related information services, sources, and resources. Librarians from any size or type of library in any discipline get the knowledge needed on how to best improve service through one of the most powerful reference tools available on the Internet.