Challenges, trust and performance in virtual teams: examining the role of openness to experience and preference for virtual teams

IF 1.6 Q3 MANAGEMENT

Team Performance Management Pub Date : 2021-02-11 DOI:10.1108/TPM-07-2020-0066

M. Zaharie

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引用次数: 6

Abstract

Purpose Building on the complex adaptive systems (CAS) framework, this paper aims to investigate the detrimental effect of virtual teams’ (VTs) challenges and the upholding role of trust on the members’ ratings of VTs’ performance. Also, the study examines the mediating role of the preferences for VTs and investigates the moderating function of the openness to experience personality trait on the relationship between challenges, trust and preference for VTs. Design/methodology/approach Cross-sectional survey data were collected from a sample of 498 university students in Romania and path analysis was used for data analysis. Findings The results show evidence of the harmful effect of VTs’ challenges on members’ ratings of VTs’ performance and reveal that trust boosts members’ ratings of VTs’ performance. The findings highlight the mediating role of members’ preference for VTs and show evidence that the openness to experience personality trait strengthens the negative effect of the challenges on members’ preference for VTs. Research limitations/implications Given the cross-sectional design of the study, inferences regarding the causal relationship between the variables cannot be made, and further longitudinal research is called for. Originality/value The study builds on the CAS framework and addresses the call for research to explore the variables that might contribute or impede VTs’ performance.

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虚拟团队中的挑战、信任和绩效：考察对经验的开放性和对虚拟团队的偏好的作用

目的基于复杂适应系统(CAS)框架，研究虚拟团队挑战的不利影响以及信任对团队成员绩效评价的支撑作用。此外，本研究还考察了体验开放性人格特质对挑战、信任和体验偏好之间关系的调节作用。设计/方法/方法从罗马尼亚498名大学生样本中收集横断面调查数据，并使用通径分析进行数据分析。研究结果表明，团队成员对团队绩效的评价受到团队挑战的负面影响，团队成员对团队绩效的评价受到信任的影响。研究结果表明，开放性人格特质强化了挑战对成员创业创业偏好的负向影响。研究局限性/意义考虑到研究的横断面设计，无法推断变量之间的因果关系，需要进一步的纵向研究。原创性/价值本研究建立在CAS框架的基础上，并呼吁研究探索可能促进或阻碍vt表现的变量。

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来源期刊

Team Performance Management MANAGEMENT-

CiteScore

3.40

自引率

29.40%

发文量

期刊介绍： This international journal contributes to the successful implementation and development of work teams and team-based organizations by providing a forum for sharing experience and learning to stimulate thought and transfer of ideas. It seeks to bridge the gap between research and practice by publishing articles where the claims are evidence-based and the conclusions have practical value. Effective teams form the heart of every successful organization. But team management is one of the hardest challenges faced by managers.