Caregivers’ use of robots and their effect on work environment – a scoping review

IF 1.5 Q2 SOCIAL WORK

JOURNAL OF TECHNOLOGY IN HUMAN SERVICES Pub Date : 2021-11-11 DOI:10.1080/15228835.2021.2000554

Marcus Persson, David Redmalm, C. Iversen

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引用次数: 9

Abstract

Abstract Despite the lively discussion on the pros and cons of using robots in health care, little is still known about how caregivers are affected when robots are introduced in their work environment. The present scoping review fills this research gap by mapping previous studies about the relation between robots in care and caregivers’ working life. The paper is based on searches in four databases for peer-reviewed articles about robots in care settings, published 2000 to 2020. The 27 included papers were examined with the questions of 1) how robots are used by caregivers, and 2) how robots affect caregivers’ work environment. The analysis shows that the use of robots can affect both the physical and the psychosocial work environment, in positive as well as in negative ways. Robots are used in care settings to reduce physical and mental demands of the caregivers, but they can, in fact, increase caregivers’ workload. Thus, the review indicates that robots can improve the quality of work, but that they seldom work as a shortcut to increased efficiency or time effectiveness.

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护理人员对机器人的使用及其对工作环境的影响——一项范围审查

尽管关于在医疗保健中使用机器人的利弊进行了热烈的讨论，但当机器人被引入他们的工作环境时，护理人员如何受到影响仍然知之甚少。目前的范围审查填补了这一研究空白，通过映射以前的研究之间的关系，机器人在护理和护理者的工作生活。这篇论文是基于在四个数据库中搜索2000年至2020年发表的关于护理机构中机器人的同行评议文章得出的。包括27篇论文的研究问题包括:1)护理人员如何使用机器人，以及2)机器人如何影响护理人员的工作环境。分析表明，机器人的使用会对身体和心理工作环境产生积极和消极的影响。在护理环境中使用机器人是为了减少护理人员的身体和精神需求，但实际上，它们会增加护理人员的工作量。因此，该综述表明，机器人可以提高工作质量，但它们很少作为提高效率或时间效益的捷径。

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来源期刊

JOURNAL OF TECHNOLOGY IN HUMAN SERVICES SOCIAL WORK-

CiteScore

4.20

自引率

6.70%

发文量

期刊介绍： This peer-reviewed, refereed journal explores the potentials of computer and telecommunications technologies in mental health, developmental disability, welfare, addictions, education, and other human services. The Journal of Technology in Human Services covers the full range of technological applications, including direct service techniques. It not only provides the necessary historical perspectives on the use of computers in the human service field, but it also presents articles that will improve your technology literacy and keep you abreast of state-of-the-art developments.