Unveiling virtual chat group inclusiveness code of conduct by Nigerians

IF 1.6 Q2 ETHICS
Ngozi Okpara
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Abstract

Purpose This paper aims to unveil the general nature of virtual chat groups in multi-ethnic societies like Nigeria towards knowing whether and how diversity inclusiveness codes of conduct are encouraged and managed among virtual chat group participants. Design/methodology/approach Data in this research was collected via five virtual focus groups of five to eight discussants each and was complemented by virtual field surveys. Responses were validated through verification of registered personal mobile phone numbers. Each design was implemented to cover Nigeria’s six geopolitical zones. The research was broadly framed – according to the uses and gratification theory, social inclusion hypothesis and utilitarian theory of ethics. Findings The research shows how virtual chat groups can enhance understanding of diversities. However, virtual chat-group outcomes are better managed if anticipated gratifications are predictable and based on the utilization of stated conduct codes. Research limitations/implications Given Nigeria’s vast population, the sample size for this study is not adequate nor systematic enough towards generalizations. However, the diverse background of focus group discussants enhances the vista for understanding inclusive virtual chats in diverse societies. Moreover, the instruments of research data collection were validated. Practical implications This research points out that virtual chat groups’ codes of conduct are most effective when participants can anticipate collective gratifications. However, firmness and fairness in the implementation of code of conduct principles are essential for long-term virtual group chat sustenance. Social implications Code of conduct principles are essential for the long-term virtual chat group sustenance. When this is achieved, some of the social problems of Nigeria may be solved, and the social, ethnic and religious differences may not hinder the proper development of the country. Originality/value The research exposes the nature and role of virtual chat group communication inclusivity codes of conduct amidst participants’ demographic diversity.
尼日利亚人公布虚拟聊天群包容性行为准则
本文旨在揭示像尼日利亚这样的多民族社会中虚拟聊天组的一般性质,以了解是否以及如何鼓励和管理虚拟聊天组参与者之间的多样性包容性行为准则。设计/方法/方法本研究中的数据通过五个虚拟焦点小组收集,每个小组由五至八名讨论者组成,并辅以虚拟实地调查。回答是通过验证注册的个人移动电话号码来验证的。每个设计都覆盖了尼日利亚的六个地缘政治区域。本研究的框架是广泛的——根据使用和满足理论、社会包容假说和功利主义的伦理学理论。研究结果表明,虚拟聊天群可以增进对多样性的理解。然而,如果预期的满足是可预测的,并且基于既定行为准则的利用,则虚拟聊天组的结果将得到更好的管理。研究局限性/意义鉴于尼日利亚庞大的人口,本研究的样本量不够,也不够系统,无法进行概括。然而,焦点小组讨论者的不同背景增强了对不同社会中包容性虚拟聊天的理解。此外,对研究数据收集工具进行了验证。实际意义这项研究指出,当参与者能够预期到集体满足感时,虚拟聊天群的行为准则是最有效的。然而,坚定和公平地执行行为准则原则对于虚拟群聊的长期维持至关重要。行为准则对于虚拟聊天群的长期维持至关重要。当实现这一点时,尼日利亚的一些社会问题可能得到解决,社会、种族和宗教分歧可能不会阻碍该国的适当发展。原创性/价值本研究揭示了虚拟聊天群沟通包容性行为准则在参与者人口多样性中的性质和作用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
3.90
自引率
13.30%
发文量
22
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