The moderating and mediating role of public service motivation between organization’s social responsibility and employee engagement: evidence from Egyptian public hospitals

International Review of Public Administration Pub Date : 2020-07-02 DOI:10.1080/12294659.2020.1815958

Moustafa Abdelmotaleb

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引用次数: 6

Abstract

ABSTRACT This investigation aims to examine the moderating and mediating role of public service motivation (PSM) on the relationship between organizations’ social responsibility (SR) and employee organization engagement (OE). Using a sample of employees working in four public hospitals in Egypt, the study’s hypotheses were tested using structural equation modeling. Results reported in the study indicated the following: a) PSM had a positive influence on employees’ OE; b) PSM mediated the relationship between organizations’ SR and employees’ OE; c) PSM did not moderate the relationship between organizations’ SR and employees’ OE. Overall, the model results into a partial mediation model of PSM. This investigation could be regarded as one of the first studies undertaking analyses of the relationships between organizations’ SR, PSM, and employee engagement. However, further work is still needed to provide a better understanding of the organizational factors that can help instill, nurture, or suppress PSM and employees’ OE in the public sector.

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公共服务动机在组织社会责任与员工敬业度之间的调节和中介作用:来自埃及公立医院的证据

摘要本研究旨在探讨公共服务动机(PSM)在组织社会责任(SR)与员工组织敬业度(OE)之间的调节和中介作用。利用在埃及四家公立医院工作的员工样本，使用结构方程模型对研究的假设进行了检验。研究结果表明:PSM对员工的OE有正向影响;b) PSM在组织SR与员工OE之间起中介作用;c) PSM对组织SR和员工OE之间的关系没有调节作用。总体而言，该模型得到了PSM的部分中介模型。这项调查可以被视为对组织的SR、PSM和员工敬业度之间关系进行分析的首批研究之一。然而，进一步的工作仍然需要提供一个更好的组织因素的理解，可以帮助灌输，培养，或抑制PSM和员工的OE在公共部门。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Review of Public Administration Social Sciences-Public Administration

CiteScore

2.00

自引率

0.00%

发文量

期刊介绍： The International Review of Public Administration (ISSN 1229-4659) is published biannually by the Korean Association for Public Administration (KAPA) to provide a worldwide audience with the opportunity for communication and further understanding on issues of public administration and policy. There will be a triple-blind peer review process for all submissions of articles of general interest. There are no particular limitations on subject areas as long as they are related to the field of public administration and policy or deal with public employees. Articles should be analytic and demonstrate the highest standards of excellence in conceptualization, craftsmanship, and methodology.