Auditing during a pandemic – can continuous controls monitoring (CCM) address challenges facing internal audit departments?

IF 2.1 Q2 BUSINESS, FINANCE
Kishore Singh, P. Best
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引用次数: 0

Abstract

Purpose During a pandemic, with businesses implementing social distancing protocols and work-from-home strategies, the use of continuous controls monitoring (CCM) may add value to the internal audit function. This study aims to examine the use of CCM technologies and the impact on the internal audit function during a pandemic. Design/methodology/approach This study adopted a case study approach for this study because it focuses on questions of “how” and “what.” Case studies provided an opportunity for an in-depth analysis of the phenomena being investigated. Semi-structured interviews were used to collect data. This study did not use sampling. Instead, multiple case studies were used for data collection. Findings Based on the findings, this study makes several contributions to the literature, for example, in health-care evidence suggests the pandemic has caused internal audit to focus on risk areas. Other industries, such as retail, have invested in CCM. However, in all cases, education and preparedness (or the lack thereof) appeared to significantly influence uptake of CCM. Organizations that made prior investments in CCM technologies experienced greater acceptance in the face of changing demands. Training in emerging technologies is a key competency in supporting audit operations in changing environments. Research limitations/implications As the study was conducted with a small sample of cases, findings cannot be extrapolated nor generalized beyond the case study organizations. Practical implications This study found that several factors limit adoption, exploitation and further development of CCM technologies, such as lack of top management support, acceptance of CCM technologies and suitable education and training of internal audit staff. Originality/value This study addresses the issue of the value that CCM offers organizations and whether it is a silver bullet that the internal audit profession needs, particularly when physical access to organizations may be restricted. The COVID-19 pandemic placed considerable focus on digital access. Better IT systems and more data will allow organizations to better support employees, inform strategic and financial decisions and engage stakeholders. During the recovery phase, leveraging investments in CCM technologies will contribute to internal audits’ ability to help clients to manage organizational risk.
大流行期间的审计——持续控制监测(CCM)能否解决内部审计部门面临的挑战?
目的在疫情期间,随着企业实施社交距离协议和在家工作战略,持续控制监测(CCM)的使用可能会为内部审计职能增加价值。本研究旨在研究CCM技术的使用以及在疫情期间对内部审计职能的影响。设计/方法/方法本研究采用了案例研究的方法,因为它关注“如何”和“什么”的问题。案例研究为深入分析所调查的现象提供了机会。采用半结构化访谈收集数据。这项研究没有使用抽样。相反,多个案例研究被用于数据收集。发现基于这些发现,这项研究对文献做出了一些贡献,例如,在医疗保健方面的证据表明,疫情导致内部审计将重点放在风险领域。零售业等其他行业也对CCM进行了投资。然而,在所有情况下,教育和准备(或缺乏教育和准备)似乎都会显著影响CCM的吸收。在不断变化的需求面前,先前对CCM技术进行投资的组织得到了更大的接受。新兴技术培训是在不断变化的环境中支持审计业务的一项关键能力。研究局限性/含义由于该研究是在小样本病例中进行的,因此不能在病例研究组织之外推断或推广研究结果。实践意义本研究发现,有几个因素限制了CCM技术的采用、开发和进一步发展,如缺乏最高管理层的支持、对CCM技术的接受以及对内部审计人员的适当教育和培训。独创性/价值这项研究解决了CCM为组织提供的价值问题,以及它是否是内部审计专业所需要的银弹,特别是在实体访问组织可能受到限制的情况下。新冠肺炎大流行对数字访问给予了相当大的关注。更好的IT系统和更多的数据将使组织能够更好地支持员工,为战略和财务决策提供信息,并让利益相关者参与进来。在恢复阶段,利用对CCM技术的投资将有助于内部审计帮助客户管理组织风险的能力。
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来源期刊
Pacific Accounting Review
Pacific Accounting Review BUSINESS, FINANCE-
CiteScore
3.80
自引率
9.50%
发文量
36
期刊介绍: Pacific Accounting Review is a quarterly journal publishing original research papers and book reviews. The journal is supported by all New Zealand Universities and has the backing of academics from many universities in the Pacific region. The journal publishes papers from both empirical and theoretical forms of research into current developments in accounting and finance and provides insight into how present practice is shaped and formed. Specific areas include but are not limited to: - Emerging Markets and Economies - Political/Social contexts - Financial Reporting - Auditing and Governance - Management Accounting.
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