Uncovering the Dark Side of Artificial Intelligence in Electronic Markets

IF 3.6 3区管理学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS

Journal of Organizational and End User Computing Pub Date : 2023-08-01 DOI:10.4018/joeuc.327278

Yunfei Xing, Lu Yu, J. Zhang, L. J. Zheng

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引用次数: 0

Abstract

The dark sides of artificial intelligence (AI) have attracted immense attention in recent years. This study produces a synthesis of current research on six dark sides of AI in electronic markets through a systematic literature review. The authors searched five different databases and summarized the dark sides of AI in electronic markets from six aspects: privacy concerns, security issues, ethical challenges, criminals and terrorists enabled by AI, trust issues between humans and machines, and AI biases. The literature review presented in this study has provided a rigorous and structured overview of research on AI's dark sides in the electronic markets through a combination of quantitative and qualitative analysis of the AI literature. As AI has made rich contributions to a variety of applications in electronic markets, special care should be taken regarding the dark side of AI. Governments and policymakers are recommended to establish legislation to ensure that AI-powered innovation and implementation are beneficial to the social good while limiting the threats caused by the dark side of AI.

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揭露电子市场中人工智能的阴暗面

近年来，人工智能的阴暗面引起了人们的极大关注。这项研究通过系统的文献综述，综合了当前对电子市场中人工智能六个黑暗面的研究。作者搜索了五个不同的数据库，从六个方面总结了人工智能在电子市场中的黑暗面：隐私问题、安全问题、道德挑战、人工智能引发的犯罪分子和恐怖分子、人与机器之间的信任问题以及人工智能偏见。本研究中的文献综述通过对人工智能文献的定量和定性分析相结合，对人工智能在电子市场中的黑暗面研究提供了严格而结构化的概述。由于人工智能为电子市场的各种应用做出了丰富贡献，因此应特别关注人工智能的黑暗面。建议各国政府和政策制定者制定立法，确保人工智能驱动的创新和实施有利于社会公益，同时限制人工智能黑暗面造成的威胁。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Organizational and End User Computing COMPUTER SCIENCE, INFORMATION SYSTEMS-

CiteScore

6.00

自引率

9.20%

发文量

期刊介绍： The Journal of Organizational and End User Computing (JOEUC) provides a forum to information technology educators, researchers, and practitioners to advance the practice and understanding of organizational and end user computing. The journal features a major emphasis on how to increase organizational and end user productivity and performance, and how to achieve organizational strategic and competitive advantage. JOEUC publishes full-length research manuscripts, insightful research and practice notes, and case studies from all areas of organizational and end user computing that are selected after a rigorous blind review by experts in the field.